MRHC Employee Awards

Manning Regional Healthcare Center congratulates three staff members who were recently recognized for their exceptional performance.

Steph BrinkDAISY Award – Steph Brink

Steph Brink, a med-surg and ER nurse, received the DAISY Award. She was recognized for her outstanding compassion, clinical skill, and patient-centered care. Known for her positivity, vibrant energy, and heartfelt dedication, Steph consistently goes above and beyond for patients and colleagues. Whether supporting individuals in recovery, comforting a parent in the ER, or brightening the hospital halls with her warm smile and glow-in-the-dark scrubs, Steph exemplifies everything the DAISY Award stands for.

“She is compassionate and supportive. Her energy and enthusiasm are an inspiration to all,” shared one patient.

Read more about Steph and the incredible nominations she received here.

Shelli BarsbyOutstanding Employee Award – Shelli Barsby

Shelli Barsby, the acute care administrative assistant, received the MRHC Outstanding Employee Award. Shelli was nominated by her co-workers, who recognized her dedication, exceptional work ethic, and positive attitude.

This award honors an MRHC employee who consistently performs high-quality work and extra duties beyond those normally assigned, works well with others, assists whenever needed, has a positive attitude, displays exceptional dependability, and creates a positive work environment. Qualities that Shelli undeniably possesses, making her a popular nomination and an easy choice for the award.

“She is the glue that holds us all together—the most organized of us all. If you can’t find something, she most likely knows where it is or how to find it,” said one nominator. 

Read more about Shelli and some of her nominations here.

Taylor NelsonImpact Award – Taylor Nelson

Therapy Director Taylor Nelson won the first MRHC Impact Award. This honor recognizes outstanding non-nursing employees whose care and dedication have left a meaningful and lasting impression on patients. Nominations come directly from patients who felt personally impacted by the care they received.

As the inaugural recipient, Taylor Nelson has set a high standard. He has made a profound impression on patients with his knowledge, compassion, and sincere commitment to helping others heal.

One patient shared, “Taylor was so sincere and caring. I was really impressed with how much time he took to explain to me what was going on. I highly recommend Taylor, and I am so grateful for his help,“ 

Read more about Taylor and testimonials from some of Taylor’s patients here. 

Thank you to each of you for your continued commitment to MRHC. We are proud to have you on our team!

Steph Brink Receives DAISY Award at Manning Regional Healthcare Center

Steph Brink

Steph Brink, RN, a dedicated nurse in the Med/Surg and Emergency Departments at Manning Regional Healthcare Center (MRHC), was recently honored with the 2025 DAISY Award for her outstanding compassion, clinical skill, and patient-centered care.

Known for her positivity, vibrant energy, and heartfelt dedication, Steph consistently goes above and beyond for patients and colleagues. Whether supporting individuals in recovery, comforting a parent in the ER, or brightening the hospital halls with her warm smile and glow-in-the-dark scrubs, Steph exemplifies everything the DAISY Award stands for.

“She is compassionate and supportive. Her energy and enthusiasm are an inspiration to all,” shared one patient. Another nomination stated, “She loves us all, even when we can’t love ourselves. All she wants is for us to succeed. Truly loves her job.”

Brink’s care spans across multiple departments, from the Recovery Center to the Emergency Room and Acute Care, and her impact is felt in every corner of MRHC. “Steph makes herself available for all the clients and is wonderful to have in our department,” noted one colleague. “Steph goes above and beyond for any patient,” said a fellow staff member. Another added, “She’s prompt, considerate, and patient to every client she has contact with. She’s a wonderful nurse who is deserving of this honor.”

Steph’s patients frequently mention her kindness, attentiveness, and the genuine joy she brings to her work. Described as “helpful, understanding, and supportive,” and someone with a “big heart” and “great personality,” Steph has earned the deep respect and affection of those she serves. “She is extraordinary. My physical and mental comfort were very important to her. Her skill and knowledge were seamless. I was comforted and confident with being in her presence,” a patient shared.

About the DAISY Award

The DAISY (Diseases Attacking the Immune System) Award is an international recognition program established by the family of J. Patrick Barnes to honor nurses who demonstrate extraordinary clinical skill and compassionate care. More than 2,500 healthcare facilities worldwide participate in the DAISY Award program. At MRHC, any nurse who exemplifies the organization’s mission and values is eligible to be nominated by patients, families, coworkers, or community members.

MRHC is proud to recognize Steph Brink as the 2025 DAISY Award honoree for the remarkable and compassionate care she provides every day. Her dedication to healing and commitment to uplifting others make her the perfect example of nursing excellence.

Mikasia Jacobsen’s Journey to Becoming a “Great Iowa Nurse”

Mikasia Jacobsen

Mikasia Jacobsen

MRHC is proud to celebrate Mikasia Jacobsen, BSN, RN, for being recognized as a “2025 Great Iowa Nurse.” This award recognizes nurses who go above and beyond to ensure safe, compassionate care for their patients, improve the health of their communities, and serve as role models for everyone they work with. With a lifelong passion for healthcare and helping others and an unwavering commitment to her patients, Mikasia has made a significant impact at MRHC.

When asked what makes a “great nurse,” Mikasisa reflected, “I believe all nurses are great nurses. But for this award, I think it means going above and beyond—not just showing up, completing tasks, and clocking out. It’s about helping wherever I am needed, whether at work or home, not just in my designated role.”

Inspired by Family and First Responders

Mikasisa ‘s journey into nursing began at a young age, shaped by the influence of her grandmother, an ER nurse, and her first-responder parents.

“I remember doing a project in school about what I wanted to be when I grew up. My grandmother was a big inspiration. She was an ER nurse, and getting to dress up in her scrubs and play with her equipment is something I remember fondly,” Mikasisa shared. “And growing up with first responder parents definitely changes your perspective when experiencing it firsthand, compared to watching it on TV.”

Following in her family’s footsteps, Mikasisa joined the Carroll County Ambulance Service as a volunteer EMT in 2016. She completed her EMT in 2017 but then realized she wanted more. Her oldest sister, Taya Vonnahme, the director of the Recovery Center and ARNP at MRHC, encouraged her to pursue nursing. So, in 2018, Jacobsen earned her CNA and began working at MRHC.Mikasia in ER

“Mikasia has always been a caring person for others. She talked about the medical field when trying to decide what to do and loves the adrenaline and trauma of the ER, which seems to be a family trait,” said Vonnahme, MSN, RN, ARNP, CADC. “As sisters, we work well together, knowing each other’s strengths, weaknesses, and how we do things, which makes working in critical situations easier for each of us. We are all so proud of the nurse she has become and can’t wait to see what her future brings.”

With the support of her family and MRHC’s tuition assistance program, Mikasisa obtained her LPN in 2020, followed by her RN in 2021. In 2022, she was signed off as a Nurse Exempt Paramedic and completed her Bachelor of Science in Nursing (BSN). A year later, she stepped into her current role as House Supervisor at MRHC.

Mikasisa credits MRHC for playing a pivotal role in her career development. “MRHC is the only reason I became a nurse. Without their constant support, I don’t think I would have made it through nursing school, or the continuing education required afterward. If I have any doubts or issues, I know that those at MRHC are behind me, and I can fully rely on them when I need it.”

Thriving in Emergency Medicine

Now serving as an RN and House Supervisor, Mikasisa primarily works in the emergency room but also contributes to the Med/Surg unit, Specialty Clinic, and wherever she can help around the hospital. Known among her colleagues as the “ER Queen,” Mikasisa thrives in the fast-paced environment of emergency medicine.

“I love working in the ER because I can use my education and experience outside of the hospital to help my patients when they come in,” said Mikasisa. “Working in an ER can be very scary and unsettling, but I rely on my background, education, and co-workers to make sure we provide the best care in the most unfortunate circumstances. Knowing I am there helping them through these difficult times is more than rewarding.”

A Nurse Who Goes Above and Beyond

Mikasisa’s adaptability, leadership, and dedication to her job and patients make it easy to see why she was chosen as a “Great Iowa Nurse”, and she expresses immense gratitude for the recognition she has received.

“I can’t put into words what this award means to me. I am truly fortunate to work with our patients and my co-workers at MRHC every day,” Mikasisa reflected. “I appreciate more than I can say that I was selected for this award and hope that I continue to make MRHC proud as a great nurse.”

For those considering a career in nursing, Mikasisa offers honest and heartfelt advice: “Nursing is hard, and it requires dedication. It takes time away from family and friends, and you have to put others before yourself. But if you stick with it, one day, everything clicks. The struggles of nursing school, the extra classes, and the challenge of starting a new job all come together, and you’ll understand why nurses stay in this career. It truly is a rewarding profession.”

If you are interested in joining the MRHC team, visit www.mrhcia.com/careers or call (712) 655-2072 for more information.

Janet’s Journey from Nursing to Mental Health

Janet Brus wide shot

Janet BrusWhat started as a career in nursing for Janet Brus, RN, gradually evolved into a focus on mental health. Her career path led her to her current role as Program Director for Senior Life Solutions at Manning Regional Healthcare Center (MRHC), where she has made a lasting impact on her patients.

After graduating from Iowa Methodist School of Nursing in Des Moines, Janet quickly immersed herself in patient care, gaining valuable experience on the medical/surgical floor at Iowa Lutheran Hospital.

“I was able to float to different floors where I touched on the care of cardiac, orthopedic, renal, and urological patients,” Janet shared. But she soon came to a realization. “The city life was just not for me, and I found myself coming home on the weekends that I did not work.”

After returning to her rural roots and getting married, Janet transitioned to Myrtue Medical Center, where she worked in labor and delivery and the medical/surgical units. It was during this period that she began to build her family, eventually shifting to home health care—a role she embraced for 15 years. Janet’s career also included 13 years as the Health and Wellness Manager at the Denison Job Corps, where she cared for students with a wide range of health needs, inspiring her to pursue a career in mental health.

Janet Transitions to the Mental Health Field

“I have always worked in the healthcare field, no matter the role. However, my transition to mental health was a gradual process as I encountered people who experienced mental health concerns,” Janet explained. “I did not set out to work in the mental health area, but I certainly do have a soft spot for people who are experiencing mental health concerns because the stigma is definitely there.”

In 2019, Janet took on her current role with Senior Life Solutions at MRHC, a program that provides counseling services for seniors over 65 struggling with depression and anxiety. Her goal as the program director is to ensure that every patient knows she genuinely cares.

“I will pursue every avenue to make sure that I can help someone,” she emphasized. “If there is an option to help, I will do all within my power to make that happen. Each person needs to feel comfortable to be here. After all, this is their space to heal. Whatever I can do to facilitate that, I will.”

Confidentiality is a cornerstone of Janet’s approach. “What happens here, stays here,” she stated firmly. She works tirelessly to create a safe, home-like environment where patients feel supported as they navigate their mental health journey.

A Supportive Environment at MRHC

Janet credits the positive work culture at MRHC as well as the administrative staff for enabling her to thrive in her role and provide the best care for patients.

“MRHC staff are amazing. They have been incredible as far as support to make sure that we can fully take care of our patients. We know we can call anyone for assistance,” Janet shared. “I appreciate the support that we have from the administrative staff to be able to do our jobs and do it well. They are there if we need something, but we have the autonomy to make it our program.”

She also appreciates the newly remodeled space dedicated to Senior Life Solutions, which includes a separate entrance to ensure privacy and comfort for patients.

Working in a small town like Manning also reaffirms her decision to provide care in a rural health setting. “I get to know my patients and their families and see them in the community,” she said. This connection fuels her ongoing efforts to break the stigma surrounding mental health, especially among the senior population. “Our seniors are so resilient, and I want them to be the best they can be. I am here to help with that.”

Janet Brus’s career is a testament to the power of compassion and the impact of creating a supportive, patient-centered environment. As the Program Director for Senior Life Solutions, she continues to touch lives and foster healing, one patient at a time.

If you are interested in joining the MRHC team, click here or call (712) 655-2072 for more information.

Caring for Family, Friends, and Community: Amber Croghan’s Story

Amber Croghan’s inspiration to enter healthcare started close to home. From working at the Manning Plaza in high school to her current role as a health coach at Manning Regional Healthcare Center (MRHC), she has continually evolved in her career while staying true to her desire to help others.

 “When growing up, all my grandparents received care at the Manning Plaza,” Amber, RN, shared. “My Grandpa Jahn was in there for a very long time after suffering a stroke, and while visiting him often, the path of wanting to help people started.”  

Seeing the compassion and care her grandfather received motivated Amber to step into the field herself. She began working at the Manning Plaza in 2008 while still in high school, taking on roles as an activity assistant and working in the dietary department. However, Amber soon became motivated to make a greater impact on the patients she worked with.

“I always wanted to be able to do more for the residents, which brought me to obtain my CNA certification and start working as a CNA,” Amber explained.

While Amber initially considered a career in occupational or physical therapy, she discovered a nursing program through the Carroll DMACC and decided to go the nursing route. While earning her Licensed Practical Nurse (LPN) and Registered Nurse (RN) licenses, she remained committed to patient care, working PRN to stay connected to her passion.

In July 2014, Amber achieved her RN license and began working at MRHC as a nurse on the Acute floor, Emergency Room, and Obstetrics. By 2015, Amber returned to the Manning Plaza as a floor nurse and later took on the role of MDS Coordinator. Her journey came full circle in April 2017 when she rejoined MRHC, this time as a float/triage nurse in the family practice clinic. In 2019, she transitioned into her current role as a Health Coach—a position that aligns perfectly with her goals and strengths.

“MRHC has always been supportive of me growing into different areas of nursing to fit the type of nursing I enjoy best,” Amber shared. “They are open to any ideas you may have for process improvement and make you feel heard with each idea. Each department is willing to help wherever it is needed to serve our patients.”

Amber’s dedication to her patients and her team is evident to those who work alongside her. MRHC Clinic Director Shelby Dickson, RN, shared, “Amber is highly reliable and deeply focused on patient care. She is an invaluable member of our clinic team and shows dedication to her work.”

Amber credits MRHC with helping her grow professionally and creating a workplace environment where she feels valued and heard. It is also important for Amber to work close to home and care for the people she knows and loves.

“I love working at MRHC because I get to work where I live, and I enjoy caring for family and friends to give them the best experience,” Amber shared. “MRHC is also very supportive of a work-life balance, which is important to me for my kids and husband.”

If you are interested in joining the MRHC team, visit www.mrhcia.com/careers or call (712) 655-2072 for more information.

LEARN MORE ABOUT Amber Croghan

Blending Science and Service: How Jen Morris Found Her Calling in Pharmacy

Jen Morris

Jen MorrisFrom an early age, Jen Morris didn’t see herself in healthcare. After exploring several majors and taking career assessment tests, she was encouraged by local pharmacist, Bob Stessman, to consider pharmacy. The blend of science, math, and helping others felt like a natural fit, and Morris hasn’t looked back since.

After graduating from Drake University, Morris worked at the Manning Pharmacy and as a contract employee at MRHC for 12 years. Her dual role in retail and hospital pharmacy gave her a unique perspective on patient care, bridging the gap between inpatient treatment and home medication management. The field of hospital pharmacy evolved rapidly during her tenure, and by 2018, the increasing demands brought her fully into MRHC, where she assumed the role of Director of Pharmacy. In her current role, Morris wears many hats, engaging in both clinical and administrative work.

“As a pharmacist, I want to provide great care for our patients,” shared Morris, PharmD. “That goal motivates me to keep learning and see how a pharmacist can be a piece of the team and an asset in a variety of settings in the hospital.”

As the Director of Pharmacy, Morris is busy reviewing patient charts, collaborating with medical providers, verifying medication orders, purchasing meds, and maintaining the pharmacy computer system, among other responsibilities. With the help of MRHC’s Certified Pharmacy Technician, Kala Chapman, the pharmacy department provides medications to all the clinical departments of the hospital and mixes medications, including chemotherapy at MRHC.

Working at MRHC has been a fulfilling experience for Morris. This is largely due to the positive environment fostered by MRHC’s leadership and being able to work closely with colleagues who share her commitment to patient care

“While I feel like I would join many of my coworkers in saying that MRHC offers a great team environment, a fun atmosphere, and an emphasis on work/life balance, one of the things I love about MRHC is their commitment to patient and medication safety,” Morris shared. “Administration also works to listen and think outside the box to make ideas happen. We have a culture that supports growth and problem-solving.”

For Morris, the supportive environment and team-oriented culture at MRHC make coming to work each day meaningful.

“I appreciate that when I come to work, I am a valued member of the team, and my coworkers are working to provide the best possible care for our patients. It is the expectation in working at MRHC that we put the care and safety of our patients as a priority,” Morris emphasized.

Morris also values the flexibility she has in her role as well as the opportunity to get involved in and serve her hometown community, which brings an added layer of fulfillment.

“I love that I get to do a job that I love, in a hospital that resides within the community that I live in and grew up in,” she shared. “I get to provide care for people I have known my entire life, and there is a lot of fulfillment in that.”

Passionate about advocating for healthcare access in rural areas like Manning, Morris is grateful for the community support and feels a strong sense of purpose in her work to maintain accessible healthcare in a rural area.

“In an economic environment where hospitals and retail pharmacies are being forced to close due to many economic factors, rural areas will continue to fight to have access to healthcare,” she explained. “Not only is healthcare close to home convenient, but it’s also linked to timely care and improved outcomes for patients. I’m grateful for our community and the support they show for the healthcare workers and locations here.”

By blending her pharmacy expertise with a strong sense of community, Morris continues to ensure patients receive safe, high-quality care close to home. With her goals rooted in patient-centered care and safety, Morris remains steadfast in her vision to strengthen MRHC’s role in rural healthcare.

If you are interested in joining the MRHC team, click here or call (712) 655-2072 for more information.

Michelle Price’s Impact at the Recovery Center

Michelle Price

Michelle PriceMichelle Price’s journey in healthcare began with a choice at Western Iowa Tech, where she selected practical nursing over welding, setting her on a path that would span over two decades and profoundly impact many lives.

“When I decided to go to college, there were two options locally, and I believe it was God who made my decision to become a nurse,” reflected Michelle, LPN.

Michelle began her nursing career by dedicating 19 years to caring for others through home health and working at the Manilla Manor. Her transition to the Recovery Center at MRHC in 2019 marked a significant pivot, driven by a desire for change and a deep-seated sense of calling.

“The reason I began working at the Recovery Center is because I had family members who dealt with alcoholism and addiction,” Michelle shared. “In 2016, I began attending the ‘source of recovery’ program after being encouraged by Esta Denton. I began to familiarize myself with the recovery community and after attending several functions with friends I saw the growth in clients’ eyes.”

Now as a nurse at the Manning Recovery Center (MRC), Michelle directly aids those recovering from addiction, witnessing transformative changes in their lives.

“I am so grateful that I am a part of the MRHC family and the recovery community,” shared Michelle. “My favorite part of my job is when I see clients come in, and they are usually broken inside, many without support, and with the help of all staff at MRC, the clients begin to grow, and I get to see the light come back into their lives.”

As September marks National Recovery Month, an annual observance to promote recovery practices; the recovery community; and the dedication of service providers; the Recovery Center takes pride in individuals like Michelle who work with passion and determination to help addicts. Michelle’s deep commitment to patient recovery resonates with her colleagues, who view her as an integral part of the Recovery Center.

MRC Director, Taya Vonnahme, MSN, RN, ARNP, CADC, praises Michelle’s contributions saying, “Michelle is the kind, caring, and patient nurse we need here in the Recovery Center. It takes certain people to be able to work in this setting and she thrives here. She goes above and beyond for patients when they are here and with follow-up after. Patients continue to point out how much she cares and is available for them.”

In addition to a rewarding career where she can make a difference, Michelle values the team environment and support she receives from Manning Regional and MRC. She is also motivated by the drive and dedication of the leadership team.

“MRHC treats everyone like family, and I don’t feel like a number,” Michelle shared. “We are all encouraged to voice our concerns, and I feel heard. Taya’s drive to help the people in the community and those who struggle with substance abuse can be seen and felt by all.”

The choice to work in a rural setting like Manning’s has been another important factor for Michelle. She highlights the unique benefits of providing addiction services in a less populated area, where community bonds are strong, and the recovery community is notably supportive.

“Rural health care has always been a concern, so offering addiction services in a rural area is very important,” Michelle emphasized. “One of the many benefits of living in a small community is that people care. The recovery community in Manning is remarkable. I have had many clients tell me, ‘ALL of the staff treat me like I am worth something’ and ‘I’ve never been in a place that cares so much about me as a person’. I look forward to an expansion and pray for that daily because if we can make our 16 clients feel like they are important and give them hope I’d like to see MRC do that for another 16.”

If you are interested in joining the MRHC team, click here or call (712) 655-2072 for more information.

Recovery Center Services

The Recovery Center is a 16-bed, co-ed chemical dependency facility located in Manning. Services include detoxification, residential treatment, outpatient treatment, and consultations or evaluations. The center’s trusted experts provide individuals with the right medical care, behavioral therapy, and social support to enable a healthy lifestyle free from drugs and alcohol. If you or someone you care about has problems with substance abuse, call (712) 655-2300. For more information, visit

Katie Arp Finds a Rewarding Career Behind the Scenes at MRHC

Katie Arp

Katie ArpKatie Arp’s ambition to become a registered nurse was clear during her high school years. However, life had other plans, steering her towards an unexpected yet enriching path. After graduation, she began working at Wesco Industries in Denison as an office assistant and receptionist. This experience allowed her to combine administrative skills with her passion for helping others, a combination she found deeply fulfilling.

“I absolutely ‘LOVED’ working with every individual there and helping them navigate through their rough waters,” Katie recalls.

Katie later made the difficult decision to leave Wesco and start an in-home daycare. For nearly 12 years, she balanced raising her own children with caring for others. As her daycare kids grew up, Katie felt a renewed call to the healthcare field. When a Patient Services Representative position opened at MRHC, Katie seized the opportunity. Her passion for healthcare, combined with her diverse skills, made her a perfect fit. After a year in that role, she transitioned to her current position as a Revenue Cycle Specialist.

“MRHC is great at having opportunities for employees to further their careers or experience new things,” Katie notes. “LeeAnn Christensen and Amy McLaughlin made my transition to this new position so smooth, they really made me feel welcome and let me jump right in! I have been in this role for a year now, and I am incredibly happy with this decision and love the work I do!”

While Katie’s work may be behind the scenes, its impact on patients is profound. She believes that every role in healthcare, including her own, is crucial to ensuring a positive patient experience. Her dedication to this principle is evident in her daily work.

“When you strive to make sure the patients have a very positive experience, you definitely see that all roles play an important role, including my own,” she explains. “Seeing patients’ faces light up with a simple “good morning” or the relief you see when you help them through questions is incredible, and I think MRHC really goes above and beyond to achieve that! Working in a healthcare setting is just so rewarding in itself, but working at MRHC is a step above rewarding.”

The supportive work environment at MRHC is another aspect Katie deeply appreciates. This collaborative spirit contributes significantly to her positive work experience.

“I think MRHC has a very good balance of work and family,” Katie emphasized. “The amount of people that will step in to help you even if they are unsure of how to do so is incredible.”

Katie’s story is a perfect example of how determination, adaptability, and a passion for helping others can lead to a fulfilling and impactful career. Her journey from an aspiring nurse to a thriving Revenue Cycle Specialist showcases the power of resilience and the importance of seizing opportunities.

If you are interested in joining the MRHC team, visit www.mrhcia.com/careers or call (712) 655-2072 for more information.

Robin Heaton Answers Call to Nursing at MRHC

Robin Heaton

Robin Heaton

Robin Heaton’s nursing career is a testament to dedication, flexibility, and the pursuit of professional growth. Her journey from a college student unsure of her path to a seasoned nurse at Manning Regional Healthcare Center (MRHC) showcases her passion for healthcare and commitment to serving others.

Robin’s journey began at Morningside College in 1999, where she initially pursued a major in biology. However, it wasn’t long before she recognized her calling to be a nurse and switched majors in 2000. Throughout nursing school, she worked as a Certified Nursing Assistant (CNA) at several temp agencies in Sioux City. This experience enriched her understanding of patient care from multiple perspectives.

“I have always wanted to help people, and healthcare seemed to be in my future,” said Robin, RN, BSN. “Once I started college, nursing seemed like the obvious fit for me.”

After graduating in 2004, Robin began her professional nursing career at the University of Nebraska Medical Center (UNMC). She joined the newly established Neuro floor, where she was instrumental in the unit’s growth and development. This foundational experience in a specialized area honed her skills and set the stage for her future endeavors in healthcare.

In 2013, Robin moved to Hooper Care Center in Nebraska. Her role there further diversified her nursing experience, emphasizing the versatility required in different healthcare settings. In 2014, Robin’s career took a significant turn when she joined MRHC. Initially starting in the Acute Care unit, Robin’s adaptability and eagerness to learn led her to the surgery department in 2019 where she now serves as a surgical nurse. Her career at MRHC has allowed her to experience various facets of nursing.

“I am always impressed by the options at MRHC,” Robin expressed. “You can move from one department to another easily, and get many different types of experiences: from substance abuse treatment, to surgery, to skilled nursing, ER, clinic, Med/Surg, hospice, etc. I enjoy being involved in different aspects of healthcare, even ‘behind the scenes’ areas like insurance, billing, and policies. That type of exposure is invaluable, and you would not be able to do that at a bigger facility without completely changing roles. Plus, most nursing roles are specialized in larger facilities, and you would not get to touch so many areas of nursing.”

This unique ability to explore different nursing specialties within the same institution is a distinctive advantage of working at MRHC. In addition to seamlessly transitioning between departments and gaining a wide range of experiences, Robin is also grateful for the flexibility and supportive environment at the hospital.

“MRHC is very family-oriented and goes out of the way to help you put your family first. They have allowed me to change positions as my family and career needs changed,” Robin shared. “Joy (Blom), especially, has been phenomenal in supporting my work/family balance. She truly understands how important your family is and will do whatever is needed to help you. I couldn’t ask for better support from a manager.”

“Robin is an excellent asset to the surgical team,” said Director of Surgical Services, Joy Blom, RN. “She is very compassionate in caring for her patients. She always goes above and beyond to make sure her patients have everything they need and explains things in detail to ensure they understand.” Joy Blom

Robin’s current role in MRHC’s surgery department is one she cherishes deeply. The close-knit team and the opportunity to contribute to various aspects of patient care resonate with her professional and personal values. She also notes how rewarding it is to care for the members of her community.

“I love that I am working in my community,” Robin expressed. “I am minutes from my home and my family. My friends and co-workers are the ones taking care of my family, and me as a patient. That close relationship is not something that often happens in other places.”

Robin notes that nursing is a uniquely flexible profession that can evolve with an ever-changing lifestyle and variety of family needs. For students considering a career in nursing, Robin offers a few pieces of advice.

“Always choose the path that aligns with your circumstances and goals, and keep your long-term goals in mind,” said Robin. “There are so many options to fit any life/family situation and opportunities to help you achieve your career goals. At MRHC, there are a variety of ways to further your education with tuition assistance. Take advantage of those opportunities!”

Robin’s journey is a great example of how a career in nursing can evolve and thrive within a supportive and dynamic healthcare environment like MRHC. If you are interested in joining the MRHC team, visit www.mrhcia.com/careers or call (712) 655-2072 for more information.

MRHC Earns National Recognition for Patient Satisfaction

Top 20 Award

Top 20 award

MRHC is proud to announce it has been named a Top 20 Critical Access Hospital for Patient Satisfaction by the National Rural Health Association (NRHA). This prestigious award recognizes MRHC for its exceptional commitment to providing high-quality, compassionate care to patients throughout the community.

“This recognition is a tremendous honor for our entire team at MRHC,” shared Manning Regional CEO, Shannon Black, MHA. “Our staff is dedicated to providing exceptional care to each and every patient who walks through our doors, and we are thrilled to be recognized for our commitment to patient satisfaction.”

The NRHA Top 20 Critical Access Hospitals are selected based on a comprehensive analysis conducted by The Chartis Center for Rural Health. The analysis considers eight key performance areas, including patient perspective, quality of care, and financial performance.

“Being named a Top 20 Critical Access Hospital is a testament to the hard work and dedication of our entire staff,” said Chief Quality Officer, Jackie Blackwell, RN, BSN, MBA, CPHQ. “We are committed to continuously improving the patient experience and ensuring that MRHC remains a trusted source of healthcare for our community.”