Manning Regional Healthcare Center
MRHC Resumes Services After COVID Pandemic
The past two months have been quite the whirlwind for everyone, however that rollercoaster of planning, preparing, protecting, and proceeding for the staff, administration and providers at Manning Regional Healthcare Center has been one for this history books.
MRHC CEO, Linn Block, RN, BSN, MHA shares, “I am so proud of the entire MRHC team who was willing to go above and beyond the call of duty to ensure the safety and wellbeing of our patients and staff was always the top priority. We’re not out of the woods with this virus to date and everyone must remain cautious, however we feel confident that we can begin to safely provide many of the services that patients have come to expect at MRHC."
MRHC Departments Re-Open
In cooperation with area health care providers, local and state government leaders, MRHC is now offering nearly all pre-COVID-19 services. Specialty Clinic services resumed on May 1.
“Initially we had a long backlog of patients who were contacted immediately and scheduled due to the timeliness of their needs,” said Block. “However, we have now resumed services for all patients with the exception of Cardiology but hope to see that service return soon.”
The Family Practice Clinic is now scheduling all well-child visits, annual exams, laboratory draws, and sick visits – spacing out appointments to help avoid multiple patients in the waiting rooms. The hours remain 8:00am-5:00pm Monday through Friday and 8:00am-10:00am on Saturday mornings through June. MRHC is offering same-day appointments at this time.
“It is important that we are prepared to handle potential COVID cases and therefore, to keep our patients safe, we must continue to require appointments,” said Block.
Surgery is prioritizing a backlog of procedures that were cancelled during the pandemic. The surgical team is testing patients for COVID within 48 hours before a procedure. Patients and their driver are asked to self-isolate after the COVID swab to ensure no exposure prior to surgery. The Pain Clinic has resumed normal appointments and procedures are being held on Thursday mornings.
The substance abuse treatment facility, which typically houses up to 16 patients, has been able to reopen in half-capacity and therefore can house eight patients maximum at this time. All clients must undergo COVID-19 testing prior to admission and self-isolate upon arrival.
The Senior Life Solutions program continues to offer group sessions virtually through telehealth as well as one-on-one consultations as needed.
“This demographic has probably had the biggest learning curve to switch to telehealth visits,” commented Block. “But thanks to the quick thinking of our team and willingness of our patients, we have been able to continue offering these life-saving services and have even seen an increase in the use of the Senior Life Solutions program since this pandemic started.”
Telehealth continues to be an effective way for patients to meet with their providers or utilize services offered by Senior Life Solutions or the Recovery Center.
“We have found that patients and providers are becoming more comfortable with this way of being seen,” said Block. “And we hope that insurance companies will continue to see this as an effective way for patients to be seen in the future and continue to cover these visits.”
MRHC is now able to offer ENT (ear, nose and throat) services as well. Dr. David Denman will be in Manning the first and third Wednesdays of the month, with his first patients being seen this week.
“We realized that this was a specialty that many people really valued having in Manning and are excited to be able to once again offer this service for our patients,” Block said.
Precautions are being taken to separate the well and sick patients. Those who experience respiratory symptoms are immediately brought to a designated COVID testing area.
“We understand the importance of keeping our well-patients well and our sick patients confined to safe places,” said Shelby Dickson, RN, Clinic Director. “Therefore, we have created a Respiratory Clinic which is housed in the Emergency Department which also uses a separate entrance from well patients.”
All MRHC staff are following proper PPE protocols to keep themselves and patients safe. This is reviewed and enforced in the weekly Incident Command meetings that began as soon as this pandemic started. Additionally, MRHC continues to require screening upon entrance into the facility, enforces a no-visitor policy, and performs significant deep-cleaning procedures between each patient. Appointments are scheduled to minimize the exposure between patients, and many chairs have been removed from waiting rooms to limit patient-to-patient contact.
“Thanks to our strong affiliation with MercyOne, and a partnership with Corteva in Johnston, we are now able to offer COVID-19 testing to all admits to the hospital, any surgery patients, as well as Recovery Center patients,” shared Block. “The best part of this testing is that we have been receiving a 24-hour turnaround with results.”
Thank you for your Ongoing Support
“We can’t thank the public enough for their understanding and extreme generosity during these times,” said Block. “Our staff and providers are grateful that the community has shown their support and are hopeful that the situation will continue to improve.”