Family Practice Clinic Receives Patient Experience Award

clinic staff

Manning Regional Healthcare Center is proud to announce that their Family Practice Clinic has received The Guardian of Excellence-Patient Experience Award. This award honors healthcare facilities who have consistently reached the top (95th to 99th percentile) of their respective database for patient experience, employee engagement, physician engagement, consumer experience, or clinical quality performance.

“It is an honor to receive the Guardian of Excellence for Patient Experience Award from Press Ganey,” said MRHC Clinic Director, Shelby Dickson, RN. “Our team works hard to provide exceptional care by going above and beyond for our patients. They truly love what they do and who they work with.”

MRHC’s Family Practice Clinic is staffed by four providers, Dr. Douglas McLaws, DO; Dr. Thang Luong, MD; Courtney Rupiper, PA-C; and Sara Powers, ARNP; Clinic Director Shelby Dickson, RN; Health Coach, Amber Croghan; clinic nurses, Katelyn Namanny; Amanda Blum; Casey Quandt; and Roxi Doyel; medical records, Sharon Odendahl; and scheduler, Janey Stoelk.

Clinic staff were recognized for their dedication and hard work and presented with the award on Friday, February 16th with a hospital-wide reception.

The clinic offers extended hours Monday through Thursday 7am-6:30pm and Friday 7am-5pm and Saturday morning 8am-10am to accommodate busy schedules. Same day appointments for minor injuries or illnesses are also available for minor injuries and illnesses. Appointments can be made by calling (712) 655-8100.

clinic staff

Pregnancy, Birth, and Beyond Care with MRHC

Blazek family

Are you planning a pregnancy, expecting a baby, or a new parent? If you answered yes to any of those questions, the decision about where you and your child will receive medical care is likely one of your top priorities.

Blazek familyFor Crisentia Blazek, a mother of two and resident of Denison shared that she “considered the provider’s experience in OB, the experience of my friends with providers, and the location of the facility” while determining where to receive prenatal and postnatal care.

Blazek chose to see Dr. McLaws at Manning Regional Healthcare Center, a decision she has been very satisfied with. “It is convenient to have appointments at MRHC, and I trust Dr. McLaws and MRHC to provide excellent, comprehensive care,” said Blazek. “Dr. McLaws listens to my concerns and answers my questions. He communicates with me about the treatment plan and respects my decisions.” post-natal care

And while MRHC does not deliver babies at their facility, the hospital has a partnership with St. Anthony Regional Hospital and McFarland Clinic in Carroll to provide a seamless pregnancy, delivery, and newborn care experience close to home.

“Here at MRHC, we continue to offer prenatal care to those in our rural areas even though we aren’t delivering babies in Manning. It gives our patients an opportunity to stay close to home and still receive quality care,” shared MRHC Clinic Director, Shelby Dickson, RN.

The partnership with St. Anthony allows mothers to receive prenatal care at MRHC, deliver at St. Anthony with Dr. McLaws, and then continue to receive postnatal and newborn care in Manning following delivery. Thanks to newly enhanced records systems, the med staff teams at both locations can easily access a patient’s chart as necessary to ensure seamless care.

“It works really well to come to MRHC for my appointments since I work in Manning, and I am usually able to come over the lunch hour so that I don’t miss any work,” said Blazek. “I love the fact that I don’t need to drive far away to the big city for my care. When my family needs to have a checkup, it is easy to schedule and go to the appointment. Plus, everyone at MRHC treats my family and I with respect. Every staff member I have encountered during my prenatal or postnatal care is friendly, caring, and keeps me in the loop of what’s going to happen.”

Call MRHC at (712) 655-2072 if you have any questions about pregnancy planning and prenatal/postnatal care at MRHC; the birthing experience at St. Anthony; newborn care, infant safety, and sibling adjustment; infant feeding and nutrition; wellness and specialty care as your child develops; or local support resources for new parents.

MRHC to Host Pregnancy, Birth, and Beyond Event

Pregnancy options at MRHC

Are you a new parent, expecting a baby, or planning a pregnancy? Manning Regional Healthcare Center (MRHC) has partnered with St. Anthony Regional Hospital and McFarland Clinic to host a Pregnancy, Birth, and Beyond event on Tuesday, April 5th from 4:00-6:00p.m. at MRHC.

The event encourages current, expecting, and future parents to learn more about the partnership between MRHC, St. Anthony, and McFarland Clinic who provide a seamless pregnancy, delivery, and newborn care experience close to home.

“Here at MRHC, we continue to offer prenatal care to those in our rural areas even though we aren’t delivering babies in Manning. It gives our patients an opportunity to stay close to home and still receive quality care,” shared MRHC Clinic Director, Shelby Dickson, RN.

The partnership with St. Anthony’s allows mothers to receive prenatal care at MRHC, deliver at St. Anthony’s with Dr. McLaws, and then continue to receive post-natal and newborn care in Manning following delivery. Thanks to the newly enhanced records systems, the med staff teams at both locations can easily access a patient’s chart as necessary to ensure seamless care.

At the April event, the obstetrics teams from MRHC, St. Anthony’s and McFarland will be on hand to share more about:

  • Pregnancy planning and prenatal care at MRHC
  • Birthing experience at St. Anthony
  • Newborn care, infant safety, and sibling adjustment
  • Infant feeding and nutrition
  • Wellness and specialty care as your child develops
  • Local support resources for new parents

Register in advance for the come-and-go event here and receive a free Halo Sleep Sack. Walk-ins are also welcome.

Pregnancy options at MRHC