BJ Schreck Celebrates 26 Years in Iowa Air National Guard and Two Years at MRHC

BJ Schreck

BJ SchreckFor life-long Carroll County resident, B.J. Schreck, November 2022 marks 26 years in the Iowa Air National Guard. Schreck held several roles related to F-16 fighter aircraft maintenance early in his career, received his commission to become an officer in 2010, cross-trained in 2015, and has worked in the Communications/IT field over the past eight years. He has been deployed overseas three times, once each to Kuwait, Qatar, and Iraq.

While Schreck currently manages a range of responsibilities as the Communications (IT) Flight Commander for the 132nd Wing in Des Moines, he also serves as the Information Technology (IT) Director at Manning Regional Healthcare Center.

“My military experience has provided me with an understanding of the impact teamwork can have in achieving common goals and how each person in an organization can directly impact performance,” Schreck shard. “At MRHC, it’s easy to see how the work we do in our department and the work all our employees do, both medical and non-medical, matters. Much like every role in the military, playing a critical role in National Defense, every position in our hospital plays a part in providing a compassionate, holistic health care experience the community can trust.”

While Schreck has an important role at MRHC as the IT Director, he also has occasional military obligations to fulfill. When he recently had to commit three weeks to his Guard unit in September, MRHC was in the midst of a major project, but he received nothing but support from his team throughout his absence.

“My supervisor, co-workers, and the Senior Leadership Team make it incredibly easy to focus on military obligations while I’m away and provide the resources to get caught back up when I return. They support me and always have,” said Schreck. “And at MRHC, you get to work in an environment where you’re trusted to make important decisions. And you’re supported when the day doesn’t go your way.”

In addition to supporting his military commitments, Schreck also values the flexibility of his job, the convenience of working close to home, and the work-life balance MRHC offers, as he has even more important job titles as a father and a husband.

“MRHC puts family first and allows me to dedicate the time I need to our schedule at home. I’m lucky to work for an employer where I don’t have to miss picking up one of my daughters, miss a game, or not be able to be somewhere,” Schreck said. “I can also leave work at the end of the day and not feel as though I need to take it with me. People here care about the people, not just the position.”

Schreck received a degree in Management Information Systems (MIS) from the University of Northern Iowa and interned in the IT department with American Home Shield after college. After working for Wells Fargo Home Mortgage IT in Des Moines, Schreck returned home to work in a variety of IT positions for American Home Shield for 15 years. He came to work for MRHC as the IT Director in November 2020.

“BJ is a tremendous asset to MRHC and has fit seamlessly into our organization,” said MRHC CFO, Amy McLaughlin, CPA, CHFP. “He is always making patient and staff needs his top priority and is such a reliable and knowledgeable resource for us all.  We are very fortunate to have him leading our IT team.”

To join the MRHC team, visit www.mrhcia.com/careers or call (712) 655-2072 for more information on current job openings.

MRHC Helps Individuals Ease into Retirement

Thrive close to home

As it has become more common for semi-retired or retired individuals to choose to continue working in a part-time or less intensive role, MRHC has taken notice and taken action to accommodate this emerging trend in employment.

“This is a great way for individuals to transition into retirement as well as retain and attract high-quality staff who might want to cut back on working full-time, eliminate travel, or simply remain connected within healthcare. And it has been a win-win for us,” said MRHC CEO, Linn Block, RN, BSN, MHA.

This is the case for Nancy Danner who worked as a registered nurse for 27 years in the Carroll County area, a Certified Physician Assistant for 16 years in Manning, and a Certified Medical Coder at MRHC the last four years. After retiring in August, she has since transitioned to a volunteer position as Senior Health Insurance Information (SHIIP) counselor at MRHC. Nancy Danner drop out

“I will be 70 in October, but I wanted to volunteer for something that was really needed,” Danner shared. “SHIIP helped my husband and I when we had to make Medicare-related decisions and we found the volunteer counselors were very helpful.”

Danner meets with individuals every Wednesday by appointment and provides information to aid in Medicare decision-making.

“I very much like the environment at the hospital, and I feel comfortable with the employees. I am happy to be able to continue to help the people of the Manning area as a SHIIP volunteer counselor,” Danner said.

Three other MRHC employees were able to take advantage of part-time roles as they looked to ease into retirement or take on less demanding jobs but continue to play an important role in healthcare.

Mindi Boyle now works as the Care Coordinator and Discharge Planner at MRHC after working in healthcare for 28 years. Boyle started her career at the Business Office at MRHC and spent 13 years filling a variety of roles at the hospital. After making a career change and receiving her four-year degree, Boyle worked as the Social Services Coordinator at the Manning Plaza for 15 years. Mindi Boyle

“After working for MRHC for 26 years, coming back felt like coming home,” said Boyle. “Working in a hospital setting has allowed me to continue to learn new things, help people, and stay connected in the healthcare arena on a part-time basis. I appreciate MRHC giving me the opportunity to continue working in healthcare and serving patients in a little different capacity than I had previously.”

Even after being away from the hospital setting for 15 years, MRHC staff have helped Boyle’s transition go as smoothly as possible and made it feel like she never left.

“Everyone at MRHC has been so welcoming and helpful. There is a team approach facility-wide to ensure that everyone, employees and staff, are taken care of with the utmost respect and care. We are fortunate to have such a progressive, professional, and compassionate healthcare facility in our community, and I am proud to be a part of that again,” shared Boyle.

Similarly, when Becki Ehlers reached retirement age after working in healthcare for over 30 years, nine of those spent in Admissions at MRHC, two as a receptionist at the Manning dental office, and 18 years as a chiropractic assistant and secretary, she was grateful to find a part-time role at MRHC. After seeing that the hospital needed a screener during the pandemic, she stepped out of retirement. Becki Ehlers

“I wanted to help patients again because I missed being around people.” Ehlers shared. “I liked the options that were presented to me for a retired individual. I enjoy being around people, and I can still help out with my grandchildren and spend time with friends and family.”

Ehlers was able to continue working after her services were not needed as a screener anymore, and she now works part time in the HIM department.

After 48 years in healthcare, Laurie Stein is coming back to work part-time at MRHC as she transitions into retirement. Stein started her career in healthcare in Sac City as a medical assistant before becoming a certified medical assistant (CMA) and working in the Manning clinic for 35 years, seven of which she served as a CMA for Nancy Danner. She obtained her RN degree in 2010 and started at MRHC as a surgical and specialty nurse the following year. She obtained her BSN degree in 2013 and has been at the Carroll VA since then, providing primary care and mental health nursing to local veterans.

Laurie Stein drop out photo“I wanted to be closer to home instead of having to drive 20 plus miles one way to work every day,” shared Stein, RN, BSN.  “I thought it would be great to come back full circle to the clinic setting that I originally started at when I first came to Manning.”

Stein will be assisting MRHC transition to their new electronic health record system and working as a nurse as needed in the clinic. Not only is she looking forward to being back at MRHC, she is appreciative of the opportunity to continue working in healthcare with less stress and more time for herself.

“This part-time status will allow flexibility in my schedule so I can enjoy some retirement time such as freedom to travel and more time for volunteer work in the community that I am very passionate about,” Stein said. “I know a lot of the staff at MRHC so I feel that I will fit in well with the team environment, and I am looking forward to working with everyone. I haven’t even started, and I already feel welcome.”

If you would like to join the MRHC team, visit www.mrhcia.com/careers or call (712) 655-2072 for more information on current job openings.

McLaughlin Helps MRHC Thrive

Amy McLaughlin

For Amy McLaughlin, a career in healthcare was never the initial plan. But with the support and resources from Manning Regional Healthcare Center (MRHC) and MercyOne, she not only found herself working in healthcare but helping lead a rural hospital, serving as the Chief Financial Officer at MRHC. Amy McLaughlin

“Healthcare is never something I intentionally sought out, it sort of found me instead,” said McLaughlin, CPA, CHFP. “After moving, I was looking for a career in finance closer to my new home rather than commuting to Omaha. This role just so happened to be vacant and turned out to be the perfect fit.”

McLaughlin graduated from Iowa State University where she received her undergraduate degree in accounting and started her career at ConAgra Foods, working in internal audit, consumer-branded finance, and mergers and acquisitions. After moving to Audubon, she found her way to MRHC in 2015.

“Anytime we can recruit a young finance professional to serve at one of our Iowa rural hospitals is a win,” said MercyOne Network Finance Executive, Sandra Christensen, CPA, FHFMA. “Amy has been no exception to this. She works hard every day to grow in knowledge and expertise to ensure the community has access to great healthcare. We feel so fortunate to have her in the CFO role at MRHC.”

Even though McLaughlin did not have a background in healthcare, MRHC saw potential and gave her the support and resources she needed to succeed.

“MRHC took a leap of faith and invested resources in me to help me gain the knowledge and experience that’s shaped me into the healthcare finance leader I am today,” McLaughlin said. “They have always been supportive of me furthering my education in both finance and healthcare. MRHC paid for the courses and exam to help me become a Certified Healthcare Finance Professional (CHFP), funded my tuition in the IHA Advanced Leadership Academy, and they pay for my Healthcare Financial Management Association (HFMA) and Iowa Hospital Association (IHA) memberships.”

Since McLaughlin is technically an employee of MercyOne and represents the affiliate connection between the two organizations, she is able to benefit from additional resources.

“It’s often overwhelming trying to navigate the intricacies of healthcare finance. Being a MercyOne affiliate and employee has allowed me to tap into their pool of resources and vast areas of expertise when we have questions or need help navigating certain situations,” shared McLaughlin. “It has also allowed me to build a network of other rural CFO’s and finance professionals to bounce ideas off of and share best practices.”

Even with the resources and advantages that come with being a MercyOne affiliate, there have been no shortage of challenges in McLaughlin’s time at MRHC. Rural hospital finances are unique in that you can have increased hospital usage, increase your prices for services, and still lose money due to the complexities of both federal and commercial reimbursement.

“The biggest difficulty we run into is when insurance payers reduce their reimbursement rates. As a Critical Access Hospital, we don’t have a lot of control over what we get paid for the services we provide. We are constantly evaluating what our projected reimbursement will be versus the cost to provide the service,” McLaughlin said. “Unfortunately, at times it forces very difficult conversations and decisions about whether it makes sense to continue to offer something that’s unprofitable. We try to stay proactive and use a forward-thinking approach when faced with reimbursement challenges, but it’s certainly a struggle every year.”

McLaughlin recognizes that healthcare finance is constantly evolving, and she will need to continue to find ways to proactively stay ahead of the challenges that rural healthcare facilities are faced with. But she has been able to help MRHC overcome challenges, find success, and achieve several exciting milestones, including starting new service lines.

“We are continually evaluating and expanding service lines based on our communities’ needs, and I’ve been fortunate enough to aid in the startup of a couple in my time here including Senior Life Solutions, Wound Care, and total joint surgeries,” shared McLaughlin. “It’s always exciting when we get to offer a new service to our patients, especially as there is a lot of behind the scenes work that has to be done first.”

In addition to helping MRHC grow and succeed financially, McLaughlin also enjoys her work at MRHC because of the people.

“There is a fun, energetic, and supportive culture at MRHC, second to none. Everyone here matters, no matter what their role is,” shared McLaughlin. “The people here are so selfless and go above and beyond to serve our patients, the community, and each other on a daily basis.”

If you would like to join the MRHC team, visit www.mrhcia.com/careers or call (712) 655-2072 for more information on current job openings.

Blom Advances in Her Healthcare Career at MRHC

Joy Blom

MRHC’s, Joy Blom, has held several different roles throughout her career in healthcare. What started out as working as an LPN on a med/surg and OB/nursery unit, eventually led to Blom finding a home at MRHC and to her current role as Director of Surgical Services. Joy Blom

“While working as a nurse, I utilized the tuition assistance program and went back to school to obtain my RN,” said Blom. “I worked as a charge nurse after I obtained my RN and then took a job as the MDS coordinator.”

Blom worked for the Manning Plaza for 16 years before transitioning over to the hospital.

“I took the Nursing IT Coordinator position but also cross trained to the ER and surgery departments, helping in those areas when the need arose. Then, in 2020, I took the job as Director of Surgical Services,” said Blom.

Not only has Blom been able to advance in her healthcare career, but she is able to do so ‘close to home’, something she is grateful for.

“I enjoy having a job close to home so I can spend time with my family and attend my kids’ events,” shared Blom. “I really like the people I work with too. They are like a second family to me.”

Blom attributes her career growth and success largely to her fellow employees and MRHC in general.

“MRHC has an encouraging, supportive, and excellent team environment.” Blom shared. “Everyone is always willing to lend a helping hand to ensure the best outcome for our patients.”

As Blom continues to advance in her career, she has big goals, not only for her future but Manning Regional as well.

“I hope to continue to gain knowledge in the surgery area and continue to expand the surgical services we offer,” Blom said.

In addition to general surgeries, MRHC has expanded their surgical offerings throughout the past few years. Total knee replacements and ear, nose, and throat procedures, in addition to outpatient surgeries in the areas of hand and microvascular, gynecology, urology, podiatry are performed in Manning.

“We are proud of our surgery department and have had an increased focus on providing a wider variety of procedures at MRHC,” said CEO Linn Block, RN, BSN, MHA. “Attracting specialists to rural Iowa is often difficult, however we continue to be strategic in recruiting providers who can perform the services our patients need. Our patients appreciate having their outpatient procedures performed closer to home.”

To learn more about the outpatient procedures offered at MRHC or for a current list of job openings, visit www.mrhcia.com or call (712) 655-2072 for more information.

Paul Heiman Finds a Home at MRHC

Paul Heiman, employee at MRHC

Paul Heiman, employee at MRHCAfter serving in the United States Marine Corps for four years, MRHC employee Paul Heiman worked several manual labor jobs before he decided to go to college and get his degree.

“I wanted to either study business or nursing but ultimately chose business and graduated with honors from Western Iowa Tech in 2012,” said Heiman. “After graduating, I accepted a job managing a durable medical equipment store. I worked there for five years and then accepted a position at MRHC as a Revenue Cycle Specialist and Patient Services Representative in December of 2017.”

Heiman has continued to advance in his career at MRHC and now works as the Patient Financial Services Coordinator in addition to helping in Admissions and Health Information Management (HIM).

“I started working in Admissions and the Business office equally. After a few months I asked for more and was given some HIM tasks as well,” said Heiman. “Everyone here is very supportive and wants you to thrive to better yourself. Sarah Lorenzen is my supervisor in Admissions, and she has always wanted what’s best for me and encouraged me to strive for it.”

Paul’s everyday approach is patient-centered and he strives to lead with a team-mentality. This is evident in the ways he is always looking to help patients, connects them to the right resources, and seeks to improve processes across departments.

“Paul is very versatile serving in many different areas of the hospital,” said Sarah Lorenzen, MRHC Patient Access Manager. “He is an excellent employee and sets an example to others.”

Not only is Heiman thankful to work for a supportive healthcare organization but one whose leadership inspires and motivates its employees to better themselves and advance in their careers.

“MRHC has a safe work environment and outstanding leadership. This is the best job I have ever had and the people I work with make it even better,” shared Heiman. “I would love to continue to work at MRHC until I retire.”

For a list of current openings or to apply at MRHC, go www.mrhcia.com or call (712) 655-2072 for more information.

Blackwell Advances in Career and Education at MRHC

Jackie Blackwell, employee at MRHC

For Manilla local, Jackie Blackwell, healthcare was always the plan for her career path, but she never quite anticipated where she would be today. Jackie Blackwell, employee at MRHC

At the young age of 14, Blackwell began her career in healthcare as an environmental aide at the Manilla Manor. After she received her CNA in 2006, Blackwell worked at the Manilla Manor for one year and then started working full-time at the Manning Plaza in high school during weekends and evenings.

“I liked getting to know the residents – you become close to a lot of them. I knew I wanted to be a nurse, so it was just kind of learning the routine of healthcare and connecting with the residents,” said Blackwell, RN, BSN, CPHQ, who now serves as the Compliance/Privacy Officer and Director of Quality, Patient Advocacy & Risk Management at Manning Regional Healthcare Center (MRHC).

After receiving her RN degree from Iowa Lakes Community College, Blackwell started at St. Anthony’s on the ortho floor, meanwhile continuing to work for the Manning Plaza as needed. In 2012, she started in the Med/Surg department at MRHC and later accepted the OB Coordinator position, eventually going full-time in UR and Quality. As Blackwell experienced various roles throughout the hospital, she grew to enjoy the management side of healthcare.

“I needed my bachelor’s to keep doing clinicals and advance into a management role, so in 2018, I graduated with my bachelor’s degree from the University of Texas at Arlington. The hospital paid for that,” said Blackwell.

Blackwell has now found herself advancing in her career as well as her education once again – an accomplishment she attributes to the generosity and support of MRHC.

“Last summer, Linn [Block, MRHC CEO] asked me if I was interested in pursuing my MBA. I was, however, I planned on waiting until my kids were older. I figured I might as well do it now while my kids are young and not in many activities. Now I am in my first year at Nebraska Methodist and should graduate in December of 2023 with my MBA in healthcare. It’s an online program, and I can do my preceptors with Linn right here at MRHC. It’s been good,” shared Blackwell.

Even though Blackwell is a mom and works full-time on top of taking classes for her MBA, she says that the support she receives from MRHC makes it all possible.

“I probably wouldn’t have pursued my bachelor’s or master’s degrees if MRHC had not paid for it. That’s a lot of money upfront,” said Blackwell. She went on to add that “Linn and Michelle [Andersen, RN, BSN, MRHC Chief Nursing Officer] have been great in helping me advance in my career and helping me become a manager. Michelle mentored me a lot when I was on the floor, and Linn always asks how I’m doing in school. If I have a question, we’ll talk about it. All of the senior team really help – they take the time out of their busy days to sit with me and go through stuff so that’s helpful. I have a lot of support.”

Blackwell also credits some of her success to her co-workers as well as the positive team environment at MRHC.

“Everyone is super supportive of each other, and if we know someone has a busy schedule or a huge project that they’re working on everyone is always asking ‘what can I do, can I help you with anything?’ so there is a lot of support and checking in,” shared Blackwell. “Plus, healthcare is a challenge and changing every day. We all have to be adaptable, work together and trust that everyone is trying to do their best right now with things quickly changing, so supporting each other is huge,” she adds.

While healthcare is everchanging and evolving, one constant for MRHC in the past few years has been their leadership.

“Here at MRHC, not only do we prioritize employee satisfaction, recognition, appreciation, and retention, but we also have an ongoing commitment to training and developing our leaders,” said Linn Block, RN, BSN, MHA.

Blackwell is not only grateful to work for a healthcare organization close to home, but also one that prioritizes its patients, employees, and families as well.

“I live just eight miles away so it’s nice not having to drive and waste that time away from my kids,” said Blackwell. “[MRHC] is flexible with things like having a sick kid at home and adjusting your hours to a different day. They are a very family-oriented facility and organization, which is important.”

For a list of current openings or to apply at MRHC, go www.mrhcia.com or call (712) 655-2072 for more information.