Macumber Makes Career Strides at MRHC

Elaine Macumber

When Elaine Macumber and her husband, Jeremia, moved back to Manning, there weren’t any dental assistant jobs available in the Manning community. Having previously worked as a dental assistant, she was interested in continuing her career in the medical field without having to travel out of town, so she took a job at MRHC as a medical records/admissions staff for about a year until moving into materials management. One day, MRHC Chief Nursing Officer, Michelle Andersen, called Macumber and ultimately changed the trajectory of her career. Elaine Macumber

“I told Elaine, ‘I think you would make a great nurse and we’ll even pay for you to go to school’, and she did! She is not the only one. We try to mentor and help our employees with leadership development both externally and internally,” shared Andersen, RN, BSN.

Macumber went on to utilize the tuition program at MRHC to complete her LPN and RN education at Western Iowa Tech Community College.

“MRHC has provided me with a lot of career advancement,” Macumber said. “With the tuition assistance, the decision to go to school was easier on me. We didn’t have to worry about the financial obligation that school has with it, and I could focus on learning. Nursing school is a tough schedule anyways and with flexible hours at MRHC I was able to work full-time while in school and it really helped me get through. There are also a lot of great nurses at MRHC who helped me learn quickly.”

Macumber started her nursing career at MRHC working in ER/acute care before moving to the specialty clinic as a staff nurse. She took on additional training in the specialty clinic to be able to mix and administer chemotherapy and perform cardiac stress tests.

“The experience working in acute care and ER was great. I got to see a lot of good teamwork and you get to see a lot and learn from the house supervisors who guide you,” Macumber shared.

Now serving as the Specialty Clinic Manager, Macumber manages staffing and takes care of all specialty clinic provider needs. She will also continue as a clinical nurse in the specialty clinic performing infusions, assisting patients in consultations with the specialty doctors, and educating patients prior to surgical procedures.

“I really enjoy the specialty clinic,” Macumber said. “We have ten different clinics that we assist with, so every day is something different. I enjoy talking with the providers and learning as much as I can from them. I plan to work in the specialty clinic for a long time and we hope to expand our services when the need in the community presents.”

Not only does Macumber enjoy her role in the specialty clinic because of the variety of her work and the ability to continually learn something new, the people also make a big impact.

“I love the team environment here at MRHC, every employee has the patient’s interests at heart,” shared Macumber. “We work together to make our patients’ experience as pleasant as possible and still have fun while we do it.”

Specialty Clinic Services

The MRHC specialty clinic has several specialty doctors that see patients in Manning on a regular basis. Services include cardiology; dermatology; ear, nose, and throat (ENT); infusions; mental health; OB-GYN; orthopedics; pain clinic, podiatry; surgery; urology; and wound care. Visit www.mrhcia.com/events to learn more about the specialty area, the specialist or doctor(s) who provide the clinic, and what day they are available. For more information or to set up a consultation with any of the doctors, please call (712) 655-8100.

If you would like to join the MRHC team, visit www.mrhcia.com/careers or call (712) 655-2072 for more information on current job openings.

MRHC Introduces New GE Revolution Maxima CT Scanner

New CT scanner at MRHC

The radiology department at Manning Regional Healthcare Center recently upgraded their CT scanner to the state-of-the-art GE Revolution Maxima. The previous CT scanner was installed in 2010 at the former hospital location and brought to the new facility in 2014. Using new CT scanner

“With the acceleration of technology and the advancement of AI software, our old scanner quickly became outdated making the need for a new CT scanner a top priority,” said Director of Radiology, Linda Croghan, RT (R) (M)(CT)(ARRT). “Upgrading to a new model scanner allows for high resolution imaging, lower radiation exposure, more weight capacity and smart technology to account for specific patient anatomy.”

Previously, some patients had to be referred to other locations to receive CT services due to the aging technology. “With this new machine we have not had to refer anyone to other facilities in order to receive higher-quality scans,” said Croghan.

The new system also improves patient position accuracy and simplifies the entire patient set-up process by providing one-click, hands-free detection and automation.

The new scanner also reduces noise, decreases patient breath hold times, reduces time in the scanner, accelerates exam time from start to finish, reduces patient dose, and decreases contrast quantity. It improves the exam quality on patients where hardware (such as joint replacement) is present with metal artifact reduction software.

One of the unique features the CT scanner offers is the ability to the demonstrate the scan process to those who speak a different language or young children who may not understand directions or what is being asked, making the process more convenient for all who use the services.

“With this new scanner, we are able to deliver more personalized and comfortable care due to hands-free operation,” Croghan said. “Our plan is that once we become fully staffed we will begin to offer early detection cancer screenings.”

MRHC is offering a $10,000 sign-on bonus for a radiology technologist to start immediately. The qualified candidate will have a permit to practice radiography in the state of Iowa, be a graduate of an AMA-approved radiologic technology program, and have a current certification as a radiographer ARRT-R. To learn more about this position visit www.mrhcia.com/careers.

Paul Heiman Finds a Home at MRHC

Paul Heiman, employee at MRHC

Paul Heiman, employee at MRHCAfter serving in the United States Marine Corps for four years, MRHC employee Paul Heiman worked several manual labor jobs before he decided to go to college and get his degree.

“I wanted to either study business or nursing but ultimately chose business and graduated with honors from Western Iowa Tech in 2012,” said Heiman. “After graduating, I accepted a job managing a durable medical equipment store. I worked there for five years and then accepted a position at MRHC as a Revenue Cycle Specialist and Patient Services Representative in December of 2017.”

Heiman has continued to advance in his career at MRHC and now works as the Patient Financial Services Coordinator in addition to helping in Admissions and Health Information Management (HIM).

“I started working in Admissions and the Business office equally. After a few months I asked for more and was given some HIM tasks as well,” said Heiman. “Everyone here is very supportive and wants you to thrive to better yourself. Sarah Lorenzen is my supervisor in Admissions, and she has always wanted what’s best for me and encouraged me to strive for it.”

Paul’s everyday approach is patient-centered and he strives to lead with a team-mentality. This is evident in the ways he is always looking to help patients, connects them to the right resources, and seeks to improve processes across departments.

“Paul is very versatile serving in many different areas of the hospital,” said Sarah Lorenzen, MRHC Patient Access Manager. “He is an excellent employee and sets an example to others.”

Not only is Heiman thankful to work for a supportive healthcare organization but one whose leadership inspires and motivates its employees to better themselves and advance in their careers.

“MRHC has a safe work environment and outstanding leadership. This is the best job I have ever had and the people I work with make it even better,” shared Heiman. “I would love to continue to work at MRHC until I retire.”

For a list of current openings or to apply at MRHC, go www.mrhcia.com or call (712) 655-2072 for more information.

Blackwell Advances in Career and Education at MRHC

Jackie Blackwell, employee at MRHC

For Manilla local, Jackie Blackwell, healthcare was always the plan for her career path, but she never quite anticipated where she would be today. Jackie Blackwell, employee at MRHC

At the young age of 14, Blackwell began her career in healthcare as an environmental aide at the Manilla Manor. After she received her CNA in 2006, Blackwell worked at the Manilla Manor for one year and then started working full-time at the Manning Plaza in high school during weekends and evenings.

“I liked getting to know the residents – you become close to a lot of them. I knew I wanted to be a nurse, so it was just kind of learning the routine of healthcare and connecting with the residents,” said Blackwell, RN, BSN, CPHQ, who now serves as the Compliance/Privacy Officer and Director of Quality, Patient Advocacy & Risk Management at Manning Regional Healthcare Center (MRHC).

After receiving her RN degree from Iowa Lakes Community College, Blackwell started at St. Anthony’s on the ortho floor, meanwhile continuing to work for the Manning Plaza as needed. In 2012, she started in the Med/Surg department at MRHC and later accepted the OB Coordinator position, eventually going full-time in UR and Quality. As Blackwell experienced various roles throughout the hospital, she grew to enjoy the management side of healthcare.

“I needed my bachelor’s to keep doing clinicals and advance into a management role, so in 2018, I graduated with my bachelor’s degree from the University of Texas at Arlington. The hospital paid for that,” said Blackwell.

Blackwell has now found herself advancing in her career as well as her education once again – an accomplishment she attributes to the generosity and support of MRHC.

“Last summer, Linn [Block, MRHC CEO] asked me if I was interested in pursuing my MBA. I was, however, I planned on waiting until my kids were older. I figured I might as well do it now while my kids are young and not in many activities. Now I am in my first year at Nebraska Methodist and should graduate in December of 2023 with my MBA in healthcare. It’s an online program, and I can do my preceptors with Linn right here at MRHC. It’s been good,” shared Blackwell.

Even though Blackwell is a mom and works full-time on top of taking classes for her MBA, she says that the support she receives from MRHC makes it all possible.

“I probably wouldn’t have pursued my bachelor’s or master’s degrees if MRHC had not paid for it. That’s a lot of money upfront,” said Blackwell. She went on to add that “Linn and Michelle [Andersen, RN, BSN, MRHC Chief Nursing Officer] have been great in helping me advance in my career and helping me become a manager. Michelle mentored me a lot when I was on the floor, and Linn always asks how I’m doing in school. If I have a question, we’ll talk about it. All of the senior team really help – they take the time out of their busy days to sit with me and go through stuff so that’s helpful. I have a lot of support.”

Blackwell also credits some of her success to her co-workers as well as the positive team environment at MRHC.

“Everyone is super supportive of each other, and if we know someone has a busy schedule or a huge project that they’re working on everyone is always asking ‘what can I do, can I help you with anything?’ so there is a lot of support and checking in,” shared Blackwell. “Plus, healthcare is a challenge and changing every day. We all have to be adaptable, work together and trust that everyone is trying to do their best right now with things quickly changing, so supporting each other is huge,” she adds.

While healthcare is everchanging and evolving, one constant for MRHC in the past few years has been their leadership.

“Here at MRHC, not only do we prioritize employee satisfaction, recognition, appreciation, and retention, but we also have an ongoing commitment to training and developing our leaders,” said Linn Block, RN, BSN, MHA.

Blackwell is not only grateful to work for a healthcare organization close to home, but also one that prioritizes its patients, employees, and families as well.

“I live just eight miles away so it’s nice not having to drive and waste that time away from my kids,” said Blackwell. “[MRHC] is flexible with things like having a sick kid at home and adjusting your hours to a different day. They are a very family-oriented facility and organization, which is important.”

For a list of current openings or to apply at MRHC, go www.mrhcia.com or call (712) 655-2072 for more information.