Katie Arp Finds a Rewarding Career Behind the Scenes at MRHC

Katie Arp

Katie ArpKatie Arp’s ambition to become a registered nurse was clear during her high school years. However, life had other plans, steering her towards an unexpected yet enriching path. After graduation, she began working at Wesco Industries in Denison as an office assistant and receptionist. This experience allowed her to combine administrative skills with her passion for helping others, a combination she found deeply fulfilling.

“I absolutely ‘LOVED’ working with every individual there and helping them navigate through their rough waters,” Katie recalls.

Katie later made the difficult decision to leave Wesco and start an in-home daycare. For nearly 12 years, she balanced raising her own children with caring for others. As her daycare kids grew up, Katie felt a renewed call to the healthcare field. When a Patient Services Representative position opened at MRHC, Katie seized the opportunity. Her passion for healthcare, combined with her diverse skills, made her a perfect fit. After a year in that role, she transitioned to her current position as a Revenue Cycle Specialist.

“MRHC is great at having opportunities for employees to further their careers or experience new things,” Katie notes. “LeeAnn Christensen and Amy McLaughlin made my transition to this new position so smooth, they really made me feel welcome and let me jump right in! I have been in this role for a year now, and I am incredibly happy with this decision and love the work I do!”

While Katie’s work may be behind the scenes, its impact on patients is profound. She believes that every role in healthcare, including her own, is crucial to ensuring a positive patient experience. Her dedication to this principle is evident in her daily work.

“When you strive to make sure the patients have a very positive experience, you definitely see that all roles play an important role, including my own,” she explains. “Seeing patients’ faces light up with a simple “good morning” or the relief you see when you help them through questions is incredible, and I think MRHC really goes above and beyond to achieve that! Working in a healthcare setting is just so rewarding in itself, but working at MRHC is a step above rewarding.”

The supportive work environment at MRHC is another aspect Katie deeply appreciates. This collaborative spirit contributes significantly to her positive work experience.

“I think MRHC has a very good balance of work and family,” Katie emphasized. “The amount of people that will step in to help you even if they are unsure of how to do so is incredible.”

Katie’s story is a perfect example of how determination, adaptability, and a passion for helping others can lead to a fulfilling and impactful career. Her journey from an aspiring nurse to a thriving Revenue Cycle Specialist showcases the power of resilience and the importance of seizing opportunities.

If you are interested in joining the MRHC team, visit www.mrhcia.com/careers or call (712) 655-2072 for more information.