Danner to Offer Senior Health Insurance Information Services at MRHC

Nancy Danner

Where can I go to find answers about Medicare prescription drug plans? What is a Medicare Advantage plan? My medications have gotten so expensive I just can’t afford to take them all, is there any help?

Answers to these and other Medicare questions can be found by meeting with Nancy Danner, Manning Regional Healthcare Center’s new Senior Health Insurance Information (SHIIP) counselor. Danner is at MRHC to meet with individuals every Wednesday by appointment. Nancy Danner

“We’re so excited to welcome Nancy in her new role as a SHIIP counselor,” said Amy McLaughlin, CPA, Chief Financial Officer at MRHC. “She will be a great resource for individuals turning 65, those who are considering changing Medicare benefits, or for anyone simply wanting to learn more about their current benefits.”

SHIIP is a free, confidential service of the State of Iowa. Danner completed extensive training and shadowing before being certified. In her role at MRHC, Danner will provide information to aid in Medicare decision-making and answer questions related to Medicare itself, benefits, Medicare supplement insurance, Advantage plans, Medicare Part D plans, Medicare insurance claims, and how to guard against becoming a victim of Medicare fraud. She will not provide recommendations for plans or agents but will be able to answer questions and provide impartial information to help residents make informed decisions and assist people who have a limited income.

“The best time to start getting information is before you actually need it, so I recommend at least 6-12 months before someone turns 65 years old,” Danner recommended.

Danner worked as a registered nurse for 27 years in the Carroll County area, a Certified Physician Assistant for 16 years in Manning, and then a Certified Medical Coder at MRHC the last four years prior to retiring in August and transitioning to this volunteer position.

“I wanted to volunteer for something that was really needed,” Danner shared. “SHIIP helped my husband and I when we had to make Medicare-related decisions and we found the volunteer counselors were very helpful.”

Danner and her husband Rich live on a farm southeast of Templeton and have two grown sons, Chris and Matt.

Anyone interested in making an appointment with Danner can email shiip.counselor@mrhcia.com or call MRHC at 712-655-8100. If a client is only wishing to talk on the phone, they may leave their phone number and Danner will return their call.

Tiefenthaler Provides Consistent Specialty Care Across Western Iowa

Kendra Tiefenthaler

When a car accident left a local mother with extensive injuries; significant chemotherapy and radiation treatment resulted in open, non-healing wounds for an area farmer; and non-healing sores on the feet and lower extremities of an elderly gentlemen resulted from the effects of diabetes, the Wound Care team at Manning Regional Health Care Center (MRHC) was able to heal their wounds quickly and effectively.

One integral team member for the Wound Care Clinic at MRHC is Clinical Coordinator, Kendra Tiefenthaler, RN, BSN. Kendra’s role in healthcare has evolved over the years, and she now works as a traveling wound care nurse, providing care throughout Western Iowa clinics, including MRHC. Kendra Tiefenthaler

“My mother had her master’s in health care, and it allowed me to see firsthand how important nursing is and how rewarding health care can be,” said Tiefenthaler. This continues to be true of her healthcare experience as she helps heal numerous patients each year from their open wounds.

Tiefenthaler received her LPN and RN license from Iowa Central Community College. In 2019, she decided to pursue her BSN degree and graduated from Capella University. She has now been a nurse for 12 years and has worked in a variety of healthcare settings including North Central Correctional Facility, St. Anthony Home Health and Hospice, and now serving as the Clinical Coordinator in Wound Care for RestorixHealth.

“Kendra goes above and beyond the call of duty every day, making sure her patients are cared for and that they understand each step of their treatment plan,” said Chelsea Spear, RestorixHealth Physician and Community Liaison. “She is such an essential piece to the wound care clinics, and she prides herself on getting to know each patient within the clinic and community. She always tries to make the day of people around her better.”

Tiefenthaler works at three hospitals regularly, including MRHC, and she fills in at two other clinics as needed.

“Having the opportunity to work at MRHC for three plus years consistently has allowed me to become part of the community,” said Tiefenthaler. “I often feel like I am caring for my own family. Plus, MRHC has a great team environment which allows for good communication and more effective care.”

At the MRHC Wound Care Clinic, Tiefenthaler works alongside Dr. Luong when caring for patients.

“Dr. Luong is an extremely intelligent and caring doctor. Working with him allows our wound care patients to receive excellent and precise care at every visit,” shared Tiefenthaler.

Being a travel wound care nurse allows Tiefenthaler to provide consistent care across multiple locations and help keep care close to home for patients.

“Often times wound care requires multiple visits for positive outcomes,” explained Tiefenthaler. “Having regularly scheduled days in each community has allowed our patients to see a consistent nurse and provider each week while also saving them travel time and expenses.”

“I’m so thankful I was able to go to MRHC for wound care since it’s located in my hometown,” shared a local resident. “I was immediately impressed by Kendra’s genuine concern for my care, her efforts to get answers and help me, along with Dr. Luong’s attention and ongoing wound care treatment. The best thing about the care I received was their genuine care and advocacy.”

As Tiefenthaler reflects on how she has grown in her career, she feels grateful for the role and responsibility she has been trusted with.

“Health care is always evolving and being a clinical coordinator providing a specialty service throughout local western Iowa clinics is motivating and rewarding,” said Tiefenthaler.

MRHC Wound Care Clinic

The MRHC Wound Care Clinic, a recent recipient of RestorixHealth’s Patient Satisfaction Award and Clinical Distinction Award, is dedicated to optimizing outcomes and preventing lower limb loss in patients with non-healing wounds. The approach to wound care is aggressive and comprehensive, coordinating traditional and advanced therapies and techniques that are proven to reduce healing time and improve healing rates. Since non-healing wounds rarely result from a single cause, the Wound Care Clinic begins with a thorough evaluation and diagnostic testing to determine the underlying cause of the wound. A treatment plan is then developed to give patients the best chance for healing. Most treatments are covered by Medicare/Medicaid, HMOs, and other private insurance.

The MRHC Wound Care Clinic is held every Thursday. For more information about treatment plans, please call 712-655-8100.

About RestorixHealth

RestorixHealth, the nation’s leading wound care solutions company, develops and operates advanced wound healing centers and provides wound healing direct-care services, education, and advanced wound supplies nationwide. Forging strong relationships with their partners, RestorixHealth’s customized wound healing programs and solutions increase the access to care, lower or avoid direct care costs, reduce hospital admissions, improve outcomes, and increase patient and partner satisfaction. For more information, visit www.RestorixHealth.com.

MRHC Introduces New GE Revolution Maxima CT Scanner

New CT scanner at MRHC

The radiology department at Manning Regional Healthcare Center recently upgraded their CT scanner to the state-of-the-art GE Revolution Maxima. The previous CT scanner was installed in 2010 at the former hospital location and brought to the new facility in 2014. Using new CT scanner

“With the acceleration of technology and the advancement of AI software, our old scanner quickly became outdated making the need for a new CT scanner a top priority,” said Director of Radiology, Linda Croghan, RT (R) (M)(CT)(ARRT). “Upgrading to a new model scanner allows for high resolution imaging, lower radiation exposure, more weight capacity and smart technology to account for specific patient anatomy.”

Previously, some patients had to be referred to other locations to receive CT services due to the aging technology. “With this new machine we have not had to refer anyone to other facilities in order to receive higher-quality scans,” said Croghan.

The new system also improves patient position accuracy and simplifies the entire patient set-up process by providing one-click, hands-free detection and automation.

The new scanner also reduces noise, decreases patient breath hold times, reduces time in the scanner, accelerates exam time from start to finish, reduces patient dose, and decreases contrast quantity. It improves the exam quality on patients where hardware (such as joint replacement) is present with metal artifact reduction software.

One of the unique features the CT scanner offers is the ability to the demonstrate the scan process to those who speak a different language or young children who may not understand directions or what is being asked, making the process more convenient for all who use the services.

“With this new scanner, we are able to deliver more personalized and comfortable care due to hands-free operation,” Croghan said. “Our plan is that once we become fully staffed we will begin to offer early detection cancer screenings.”

MRHC is offering a $10,000 sign-on bonus for a radiology technologist to start immediately. The qualified candidate will have a permit to practice radiography in the state of Iowa, be a graduate of an AMA-approved radiologic technology program, and have a current certification as a radiographer ARRT-R. To learn more about this position visit www.mrhcia.com/careers.

Reverse those Winter Blues

Amy Hull, licensed therapist at MRHC for Senior Life Solutions

By: Amy Hull, LISW (Therapist with Senior Life Solutions) Amy Hull, licensed therapist at MRHC for Senior Life Solutions

As we continue into the long days of winter, I am reminded that so many of us face challenges: some because of the cloudy, cold, and grey days which trigger Seasonal Affective Disorder (SAD). Others because they face depression year-round and find the absence of loved ones difficult while having to pillage through snow, ice and frigid cold to travel. In addition, we are also navigating the protocols and restrictions of COVID, feeling political unrest, and learning how to make socially sensitive changes so that all members of our nation feel that they are accepted and valued. Much of this causes confusion, uncertainty, and isolation (spiritually, emotionally, and physically) for all ages, from our developing youth to the mature members of our community.

Knowing the signs and symptoms of clinical depression is helpful so that you can seek additional help from your primary care physician or contact a therapist/psychiatrist to manage the need for psychotropic medications.

Clinical Depression includes five of the following symptoms:

  • Depressed mood most of the day, nearly every day
  • Fatigue
  • Difficulty concentrating or thinking
  • Feelings of worthlessness, helplessness, hopelessness, sadness, or numbness
  • Irritability
  • Reoccurring thoughts of death
  • Diminished interest in once pleasurable activities
  • Significant weight loss or overeating
  • Sleeping too much or too little

It is important to catch these symptoms early. If you are having at least two or three symptoms, ask for help immediately rather than trying to manage it alone and waiting. Seeking assistance early can prevent depression from progressing, and it can resolve the issue much quicker than if you allow the symptoms to become entrenched and multiply.

When faced with symptoms of depression, I encourage my patients to do the opposite of what depression is telling them. Feelings of depression often suggest that you should stay isolated, avoid socializing, eat more or less, sleep more, or avoid activities you once did. However, it is important that we connect with our friends and family using any means available including phone calls, Facetiming, sending care packages, or hand-written cards. One can’t help but feel good by engaging in activities that they once enjoyed, serving others through volunteer work, or simply helping a neighbor.

A few ways to counteract depression and sadness include helping others, exercising, interrupting or stopping negative thoughts, and getting fresh air and sunshine. These options will help you find the joy you once had both in activities and in interacting with others.

MRHC Wound Care Clinic Receives Patient Satisfaction and Clinical Distinction Awards

MRHC Wound Care Clinic Receives Awards

Manning Regional Healthcare Center (MRHC) is pleased to announce the Wound Care Clinic is a recipient of RestorixHealth’s Patient Satisfaction Award and Clinical Distinction Award. Recipients of these awards meet or exceed national patient satisfaction and quality benchmarks over a set period. The Clinical Distinction Award also acknowledges exceptional success in wound healing rates and safety goals.

“This achievement reaffirms our commitment to the patient experience and the quality of care that our Wound Care Clinic provides its patients every day,” said MRHC CEO, Linn Block, RN, BSN, MHA. “We are proud to be a recipient of two awards that recognize the hard work and dedication of our staff.”

RestorixHealth launched its Center Recognition Award for Patient Satisfaction program to recognize those centers that have met or achieved a patient satisfaction score of 96% or higher. The Clinical Distinction recognition program is meant to recognize centers that have demonstrated success by meeting or exceeding patient safety goals along with a 90% healing rate.

One local resident is a testament to the positive patient satisfaction and overall effectiveness of the MRHC Wound Care Clinic.

MRHC Wound Care Clinic Receives Awards“I’m so thankful I was able to go to MRHC for wound care since it’s located in my hometown,” said Manning resident, Jeanne Kerkhoff. “I was immediately impressed by Kendra’s genuine concern for my care, her efforts to get answers and help me, along with Dr. Luong’s attention and ongoing wound care treatment. The best thing about the care I received was their genuine care and advocacy,” she shared.

The MRHC Wound Care Clinic is dedicated to optimizing outcomes and preventing lower limb loss in those patients with non-healing wounds. The approach to wound care is aggressive and comprehensive, coordinating traditional and advanced therapies and techniques that are proven to reduce healing time and improve healing rates. Since non-healing wounds rarely result from a single cause, the Wound Care Clinic begins with a thorough evaluation and diagnostic testing to determine the underlying cause of the wound. A treatment plan is then developed to give patients the best chance for healing. Most treatments are covered by Medicare/Medicaid, HMOs and other private insurance.

Manning’s clinic is staffed by Dr. Thang Luong, M.D., Kendra Tiefenthaler, RN and supported by Taylor Potthoff, RN and Elaine Macumber, RN. Integrating a team of wound care professionals optimizes patient care while offering the most advanced healing options.

The MRHC Wound Care Clinic is held every Thursday from 8 a.m. to 2 p.m. For more information about our treatment plans, please call 712-655-8112.

About RestorixHealth

RestorixHealth, the nation’s leading wound care solutions company, develops and operates advanced wound healing centers and provides wound healing direct-care services, education and advanced wound supplies nationwide. Forging strong relationships with their partners, RestorixHealth’s customized wound healing programs and solutions increase the access to care, lower or avoid direct care costs, reduce hospital admissions, improve outcomes and increase patient and partner satisfaction. For more information, visit www.RestorixHealth.com.

MRHC Therapy Department Evolves to Improve Patient Experience

Sadie Schwartz, new speech therapist at MRHC

The therapy department at MRHC has undergone several changes within the last few months in order to improve the overall patient experience and convenience of appointments. Most recently, a new speech therapist, Sadie Schwartz, M.A. CCC-SLP, has joined the therapy team. Sadie Schwartz, new speech therapist at MRHC

Schwartz is now offering speech therapy services at MRHC that can address issues with speaking, reading, listening, writing, thinking, and swallowing.

“There are many different ages and areas that we focus on with speech services: cognitive, articulation, expressive/receptive language and swallowing. I typically serve school age but have experience with adults as well,” said Schwartz.

Schwartz graduated with her Masters in Speech-Language Pathology from the University of South Dakota in 2016. She worked for Mississippi Bend Area Education Agency (AEA) in Eastern Iowa for three years while her husband was in dental school. Sadie and her husband, Dr. Derek Schwartz, dentist at Manning Dental, moved to Templeton in 2019. Sadie currently works full-time as a Speech Therapist for Green Hills AEA.

“I was hired at MRHC as a PRN employee, so I work as needed and after hours of my full-time job,” shared Schwartz. “The hospital is convenient for me and close to home.”

In addition to speech therapy, the therapy department offers physical and occupational therapy. To provide convenient and flexible care for physical therapy patients, new hours have been announced. Physical therapy appointments are now available on:
Monday and Wednesday 7:00 a.m. to 5:00 p.m.
Tuesday and Thursday 7:15 a.m. to 7:00 p.m.
Friday 8:00 to 5:00 p.m.

The therapy team is also trying to transform the perception of physical therapy. MRHC Physical therapist Taylor Nelson, PT, DPT reminds everyone of the benefits it can have.

“Many people associate physical therapy only with rehabilitation after suffering an injury or recovering from surgery, but physical therapy can also help those who may be dealing with any sort of acute or chronic pain,” shared Nelson.

According to Choose PT, here are five reasons to choose physical therapy for pain:
1. Get better safely, without fear of causing further injury
2. Stay physically active to avoid risk of surgery and the need for pain medication
3. Recover as soon as possible
4. Avoid other problems caused by chronic pain
5. Achieve your goals

“In the therapy department at MRHC, our treatment philosophy first focuses on identifying the root cause of your pain or dysfunction, then developing an individualized treatment plan to address muscle imbalances that may have contributed to the injury, pain, or are a result of your condition,” said Nelson.

Nelson and the physical therapy team utilize an exercise-based approach in their treatment plans, whether that be strengthening or stretching certain muscles, or hands on techniques to facilitate movement of stiff joints or tightness within the muscles.

One thing that has remained the same is the therapy team’s continuum of care close to home.

“The past few years have taught us that receiving high quality healthcare should not be something you expect to travel multiple hours for,” said Nelson. “Our goal is to listen to each individual and identify the cause of your symptoms, what important activities in your life have been limited by your condition, develop a plan to reach your goals, and communicate with your health team on what is going on.”

To schedule an appointment in the therapy department, call (712) 655-8298.

Local Businesses Generously Support Project Forward

check for capital campaign

As the year comes to a close, Manning Regional Healthcare Center is celebrating significant success since the launch of their capital campaign, Project Forward.

Recent year-end gifts have donation totals nearing $700,000. Most recently, two major gifts were received, $35,000 from AGP and $10,000 from Home Mutual Insurance Association of Carroll County. These contributions are representative of the high-level of continued support from the Manning-area business community.

Wayne Johnson, AGP’s Director of Marketing shared, “We have always done annual community donations in the past and have traditionally picked three or four communities to contribute to significant projects. Our new CEO, Chris Schaffer [who succeeded former CEO, Keith Spackler earlier this year] wants to remain focused on areas where our plants are operating and take care of those communities.”

In the past, AGP has made a sizable donation to the new Manning Fire Department facility and last year AGP made a significant contribution to Manning chamber bucks that matched local purchases of chamber bucks.

Additional donations include Warren and Sue Puck’s $50,000 donation and AMVC’s donation of $10,000.

“AMVC has been welcomed in the Manning community for 31 years, and Manning is a large part of our business. We are happy to participate in forward-thinking projects that benefit the families and communities we call home,” shared Bob Blomme, managing partner of AMVC Veterinary Services.

Several families have contributed at the $10,000 level or higher including James and Virginia Rasmussen, the Ohde family, Randy & Jean Behrens, and Marlene Borkowski. More than 75 total donors have contributed to the campaign to date.

Project Update

“We are happy to report that the Senior Life Solutions expansion, Pharmacy renovation and negative pressure isolation room projects have been completed,” said MRHC CEO Linn Block, RN, BSN, MHA. “In the past month, we have started holding group therapy sessions for both the Senior Life Solutions program and the Recovery Center in the new space, have had several patients use the new patient isolation room, and the pharmacy is now in compliance with federal regulations.”

COVID has prevented an in-person open house, however, virtual tours of the newly renovated spaces have been shared on the MRHC Facebook and YouTube pages.

Projects Continue Forward

“The generosity of our supporters has been humbling to say the least,” said Block. “However, as we continue to evolve to meet the needs of our patients and provide care for three of the most common healthcare challenges we face today – mental health, obesity, and cancer, we request the community’s continued financial support.”

As MRHC approaches the new year, there are two major initiatives that staff, administration and board members are embarking on. An enhanced 32-slice CT scan will allow MRHC to provide scans that result in lower radiation, quicker scans, and more detail.

“The improved technology means that patients won’t have to travel to urban areas to receive better imaging,” said Linda Croghan, MRHC Director of Radiology.

The smart metal artifact reduction feature allows for high-quality images even if a patient has metal fillings, joint replacements, or metal hardware. The upgraded machine also allows local imaging for heavier people and will be able to accommodate patients up to 450 pounds. This CT is not only critical for hospital patients but also for specialty providers seeing patients in rural settings.

The other major investment is an Electronic Medical Records System which will enable MRHC to seamlessly access records and provide a system that is broadly accepted industry-wide, making medical record access much easier if a patient has to be seen at another hospital. The new system will allow online check-in for patients, enable patients to see their results online, and offer two-way communication with providers. The new system will improve telehealth capabilities as it is compatible with mobile devices.

Both projects present a significant financial hurdle for the hospital but are necessary to continue providing trusted healthcare close to home.

“Our hope is that our community members will consider supporting these projects with a monetary donation so we can continue to evolve to meet our patients’ needs, provide the best care possible and offer important, necessary services for residents in rural communities,” said Block.

As part of the Project Forward campaign, MRHC is planning a new donor wall located near the Med/Surg waiting room in the hospital that will feature a tree (or series of trees) that recognize the generous contributions from donors.

“We anticipate that donations of $100,000+ will be recognized as tree trunks, donations of $10,000-$99,999 will be branches or stepping stones, and donations of $1,000-$9,999 will be represented by leaves,” shared Block.

MRHC welcomes the support and participation in this campaign by the regional community, as well as individuals and businesses in neighboring counties. Those interested in donating can visit MRHC’s lobby to pick up a donation form, call Amy Benton at (712) 655-2072 to discuss funding needs, or visit www.mrhcia.com/2021-capital-campaign to find out more details.

senior life solutions group room

The new Senior Life Solutions group therapy room is also used for Recovery Center Outpatient group therapy.

check for capital campaign

AGP Director of Marketing, Wayne Johnson, presents a check for $35,000 to co-chairs of the Project Forward capital campaign, Randy Behrens and Virginia Rasmussen, and MRHC CEO, Linn Block.

Blackwell Advances in Career and Education at MRHC

Jackie Blackwell, employee at MRHC

For Manilla local, Jackie Blackwell, healthcare was always the plan for her career path, but she never quite anticipated where she would be today. Jackie Blackwell, employee at MRHC

At the young age of 14, Blackwell began her career in healthcare as an environmental aide at the Manilla Manor. After she received her CNA in 2006, Blackwell worked at the Manilla Manor for one year and then started working full-time at the Manning Plaza in high school during weekends and evenings.

“I liked getting to know the residents – you become close to a lot of them. I knew I wanted to be a nurse, so it was just kind of learning the routine of healthcare and connecting with the residents,” said Blackwell, RN, BSN, CPHQ, who now serves as the Compliance/Privacy Officer and Director of Quality, Patient Advocacy & Risk Management at Manning Regional Healthcare Center (MRHC).

After receiving her RN degree from Iowa Lakes Community College, Blackwell started at St. Anthony’s on the ortho floor, meanwhile continuing to work for the Manning Plaza as needed. In 2012, she started in the Med/Surg department at MRHC and later accepted the OB Coordinator position, eventually going full-time in UR and Quality. As Blackwell experienced various roles throughout the hospital, she grew to enjoy the management side of healthcare.

“I needed my bachelor’s to keep doing clinicals and advance into a management role, so in 2018, I graduated with my bachelor’s degree from the University of Texas at Arlington. The hospital paid for that,” said Blackwell.

Blackwell has now found herself advancing in her career as well as her education once again – an accomplishment she attributes to the generosity and support of MRHC.

“Last summer, Linn [Block, MRHC CEO] asked me if I was interested in pursuing my MBA. I was, however, I planned on waiting until my kids were older. I figured I might as well do it now while my kids are young and not in many activities. Now I am in my first year at Nebraska Methodist and should graduate in December of 2023 with my MBA in healthcare. It’s an online program, and I can do my preceptors with Linn right here at MRHC. It’s been good,” shared Blackwell.

Even though Blackwell is a mom and works full-time on top of taking classes for her MBA, she says that the support she receives from MRHC makes it all possible.

“I probably wouldn’t have pursued my bachelor’s or master’s degrees if MRHC had not paid for it. That’s a lot of money upfront,” said Blackwell. She went on to add that “Linn and Michelle [Andersen, RN, BSN, MRHC Chief Nursing Officer] have been great in helping me advance in my career and helping me become a manager. Michelle mentored me a lot when I was on the floor, and Linn always asks how I’m doing in school. If I have a question, we’ll talk about it. All of the senior team really help – they take the time out of their busy days to sit with me and go through stuff so that’s helpful. I have a lot of support.”

Blackwell also credits some of her success to her co-workers as well as the positive team environment at MRHC.

“Everyone is super supportive of each other, and if we know someone has a busy schedule or a huge project that they’re working on everyone is always asking ‘what can I do, can I help you with anything?’ so there is a lot of support and checking in,” shared Blackwell. “Plus, healthcare is a challenge and changing every day. We all have to be adaptable, work together and trust that everyone is trying to do their best right now with things quickly changing, so supporting each other is huge,” she adds.

While healthcare is everchanging and evolving, one constant for MRHC in the past few years has been their leadership.

“Here at MRHC, not only do we prioritize employee satisfaction, recognition, appreciation, and retention, but we also have an ongoing commitment to training and developing our leaders,” said Linn Block, RN, BSN, MHA.

Blackwell is not only grateful to work for a healthcare organization close to home, but also one that prioritizes its patients, employees, and families as well.

“I live just eight miles away so it’s nice not having to drive and waste that time away from my kids,” said Blackwell. “[MRHC] is flexible with things like having a sick kid at home and adjusting your hours to a different day. They are a very family-oriented facility and organization, which is important.”

For a list of current openings or to apply at MRHC, go www.mrhcia.com or call (712) 655-2072 for more information.

Hospitality Care Now Offered at MRHC

Nice, clean, well-lit hospital room in MRHC

Nice, clean, well-lit hospital room in MRHCPatients looking for short-term care in a safe environment now have an option close to home. Manning Regional Healthcare Center’s hospitality care provides convenient accommodations and assistance for patients who do not need to be admitted to the hospital for observation, inpatient or skilled care, but are not quite ready to be on their own.

“We noticed there were many patients in the area with a need for transitional or ‘in-between’ care,” said MRHC Director of Quality and Patient Advocacy, Jackie Blackwell, RN, BSN. “So, for instance, if you are a caregiver and your loved one needs somewhere to stay while you are on vacation, you can have peace of mind knowing they are being cared for.”

Other examples of individuals qualifying for hospitality care include those needing extra care due to exhaustion, patients needing complicated diagnostic workups or substantial pre-admission testing, and individuals who need a place to stay to allow time for their family to make alternate placement arrangements.

Hospitality care provides a stay at MRHC on a fee-for-services rate based on actual care given. The daily rate for hospitality care is $275 with a two-day down payment rate of $550 requested upon admission. Charges are incurred by day, not a 24-hour period, so patients will not be charged for the day they are discharged. Hospitality care can range from one day up to one week, unless other terms are agreed upon between the patient and hospital/facility representatives.

“We anticipate this new service will allow families and caregivers to feel comfortable that their loved one is in a safe place while details of their long-term stay or transitional living are being worked out,” Blackwell adds.

Hospitality care will be offered at MRHC as beds are available and is not paid for by Medicare or any insurance group. Services available during a hospitality care stay include meals, assistance with daily care, regular and as-needed vitals, and outpatient services, such as labs, x-rays, and rehabilitative therapy (outpatient services are billed to insurance).

To learn more about hospitality care at MRHC, contact Jackie Blackwell at (712) 655-2072 or by email at jackie.blackwell@mrhcia.com.

MRHC Welcomes New Physical Therapist

Taylor Nelson, MRHC Physical Therapist

Manning Regional Healthcare Center is excited to welcome new Physical Therapist, Taylor Nelson, PT, DPT. Taylor Nelson, MRHC Physical Therapist

Nelson is an Iowa native, excited to be back working close to home. “My wife and I are originally from Exira. We moved to Maine for about two years and then just recently made our transition back to the area. So, I’m looking forward to starting our family here, getting to know the community and taking the hospital to a new level with PT services,” he shared.

Nelson is a Vestibular Rehabilitation Specialist, which uses an exercise-based program to improve balance and reduce dizziness-related problems. He also specializes in orthopedic type conditions, implementing a multifaceted approach, including hands on and exercise treatments to help patients achieve their rehab goals.

After graduating from Central College in 2015 with a degree in Health and Exercise Science, Nelson obtained his Doctor of Physical Therapy degree from the University of New England in 2019. He then worked as a physical therapist at Proactive Physical Therapy in Lewiston, Maine for two years.

A knee injury in high school requiring extensive rehab inspired Nelson to pursue a career in physical therapy. “The whole rehab process and having a good experience is what led me to this field. Especially in small towns, we’re kind of limited on how many healthcare professionals we have here. We didn’t really have the option of driving to Omaha or Des Moines for everything, so that’s what made me interested in coming back to this area – just having a place for everyone to receive high-quality, evidence-based care here.”

MRHC Physical therapist helping high school boy exerciseEvidence-based practice includes the integration of best available evidence, clinical expertise, and patient values and circumstances related to patient and client management, practice management, and health policy decision-making, according to the American Physical Therapy Association.

Physical therapy can help those with back, neck, muscle and joint pain, headaches, carpal tunnel syndrome, stroke, sprains and strains, orthopedic or sports related injuries, weakness or loss of motion, body misalignments and more.

MRHC also offers additional rehabilitative services such as occupational and speech therapy. Occupational therapy provides services for people of all ages who, because of illness, injury, developmental, or psychological impairment, need specialized assistance to lead independent, productive, and satisfying lives. Speech therapy can address issues with speaking, reading, listening, writing, thinking, and swallowing.

To schedule a physical therapy appointment at Manning Regional Healthcare Center, call (712) 655-8298.