MRHC is excited to announce a new digital billing system. Patients with outstanding balances will now receive a text message and/or email notification with a secure link to make payments online, providing a convenient and efficient way to manage healthcare expenses.
“We are always looking for ways to improve the patient experience, and this new digital payment option offers a fast and easy way for individuals to pay their bills,” said MRHC’s Revenue Cycle Director, LeeAnn Christensen, MHA. “We want to reassure patients who receive a request for payment through text or email that it is legitimate, but we encourage anyone to contact MRHC directly for verification if they are unsure.”
This system will only function if MRHC has an up-to-date cell phone number or email address on file in Meditech, the online patient portal. If no payment is made or a payment plan is not set up within five days of receiving the digital notification, a paper statement will be mailed to the patient as a follow-up. Patients also have the option to opt out of digital notifications if they prefer to receive only paper statements.
MRHC remains committed to enhancing patient convenience and security in all aspects of care. For more information or to update your contact information, please call MRHC at (712) 655-2072.