Exceptional Skilled Nursing Care at MRHC

skilled nursing

The decision between a nursing home and skilled care often weighs heavily on the minds of families seeking the best possible support for their loved ones. At MRHC, skilled care isn’t just an alternative—it’s a transformative solution that offers a path to recovery and independence, all within a community people have come to know, love, and trust.

MRHC’s skilled nursing program offers care for all ages following major joint procedures, strokes, colostomies, IV antibiotics, post-surgery recovery, chronic illness management, therapeutic interventions, and other post-acute services. Care is designed to cater to individuals requiring specialized medical attention and rehabilitation services to help them return to daily living. It can also help patients learn to live with heart conditions, respiratory problems, nutrition/metabolic disorders, and wound care.

“We strive to support individuals in reclaiming their well-being and vitality,” shared Chief Nursing Officer Michelle Andersen, RN, BSN. “Our mission is centered around providing comprehensive services aimed at facilitating the journey back to optimal health, all within a patient-centric environment that prioritizes the patient and their specific needs.”

The skilled nursing program consists of 24-hour care and supervision by nurses and clinic physicians; physical, occupational, or speech therapy; infection control; and nutritional assessment and management. Additional skilled services include education and monitoring for a variety of health conditions.

At the core of MRHC’s approach to skilled care is a multidisciplinary team of nurses, therapists, physicians, and support staff who work collaboratively to deliver comprehensive care. The skilled nursing staff possess the expertise and dedication necessary to ensure each patient receives personalized care tailored to their unique needs. The skilled nursing team conducts a thorough assessment to understand each patient’s medical history, current condition, and specific goals. This personalized approach ensures that care is tailored to meet the distinct needs and preferences of each individual, optimizing outcomes and promoting a sense of empowerment and autonomy.

The skilled nursing staff not only provide clinical support but also offer emotional support, encouragement, and reassurance to patients and their families during challenging times.

“Our goal is to provide a relaxing environment to aid in the emotional well-being of each patient,” said Andersen.

Admission to MRHC skilled care services is by direct provider referral after a three-day stay in an acute care facility. Patients can be admitted immediately or within 30 days after an acute care stay. Discharge planning begins on admission to MRHC skilled care, and individualized goals are established with the patient, their family, and medical providers. Patients participate in a weekly care conference with family members and the patient’s multidisciplinary care team at MRHC.

If you or a loved one require skilled care services after an acute hospital stay, call (712) 655-2072 for more information.

Family Practice Clinic Receives Patient Experience Award

clinic staff

Manning Regional Healthcare Center is proud to announce that their Family Practice Clinic has received The Guardian of Excellence-Patient Experience Award. This award honors healthcare facilities who have consistently reached the top (95th to 99th percentile) of their respective database for patient experience, employee engagement, physician engagement, consumer experience, or clinical quality performance.

“It is an honor to receive the Guardian of Excellence for Patient Experience Award from Press Ganey,” said MRHC Clinic Director, Shelby Dickson, RN. “Our team works hard to provide exceptional care by going above and beyond for our patients. They truly love what they do and who they work with.”

MRHC’s Family Practice Clinic is staffed by four providers, Dr. Douglas McLaws, DO; Dr. Thang Luong, MD; Courtney Rupiper, PA-C; and Sara Powers, ARNP; Clinic Director Shelby Dickson, RN; Health Coach, Amber Croghan; clinic nurses, Katelyn Namanny; Amanda Blum; Casey Quandt; and Roxi Doyel; medical records, Sharon Odendahl; and scheduler, Janey Stoelk.

Clinic staff were recognized for their dedication and hard work and presented with the award on Friday, February 16th with a hospital-wide reception.

The clinic offers extended hours Monday through Thursday 7am-6:30pm and Friday 7am-5pm and Saturday morning 8am-10am to accommodate busy schedules. Same day appointments for minor injuries or illnesses are also available for minor injuries and illnesses. Appointments can be made by calling (712) 655-8100.

clinic staff

MRHC Expands Mental Health Services

child playing in sand table

Hollie SchechingerMRHC is continually working to address one of the primary health concerns affecting our rural communities, mental health. Hollie Schechinger, LMSW, provides counseling in Manning Monday-Thursday for patients 12 and older and is now accepting virtual telehealth appointments. Referrals are not needed. Schechinger is also now offering play therapy for children 5+. This is an intervention method to support children navigating traumatic experiences. As it can be challenging for children to articulate their emotions verbally, play therapy enables them to express themselves, process and communicate their traumatic experiences, and learn coping mechanisms through play.

“Play therapy is designed for children to work through trauma by telling the story in a way they know how, through play,” said Schechinger.

The focus will be on sand play therapy, utilizing a designated sand tray alongside an assortment of miniature figurines. This intervention method allows children to build boundaries, hopes, and safe places in their lives by making them in the sand tray. An array of toys, including those simulating courtroom scenarios or facilitating imaginative role-play through puppet shows and kitchen sets, will also be used. The objective is to empower children to address and prepare for potentially stressful situations. child playing in sand table

To learn more or schedule an appointment, call (712) 655-8100. If you need additional mental health information, education, or would like to discuss support, please contact your primary care physician at (712) 655-2072. For those 65 and older, call Senior Life Solutions at (712) 655-8262. Or call the Manning Recovery Center at (712) 655-2300 and talk to a professional.

MRHC Welcomes Dina Irwin, New Mental Health Provider

Dina Irwin

Dina IrwinMRHC is continually working to address one of the primary health concerns affecting our rural communities, mental health. The MRHC Specialty Clinic is excited to welcome Dina Irwin, PMHNP-BC, who is now offering virtual appointments on the first and third Monday every month to diagnose and treat mental health disorders.

“People in rural areas have mental illnesses just like people living in cities,” said Irwin. “Unfortunately, they don’t always have access to the health care that they need. I am really looking forward to reaching out to those unable to find local services and help them right where they live.”

Certified for the entire lifespan, Irwin works with patients ages five years and up. She can treat patients suffering from anxiety, ADHD, Schizophrenia, Schizoaffective Disorder, Depressive Disorder, Bipolar Disorders, a variety of mood disorders, and more.

“I have had my own struggles with anxiety and depression, and I strive to pay that forward,” Irwin shared. “I also have experience with my own son, who is autistic. Mental health issues influence every part of our lives – our relationships, our contributions to our community, work productivity, and realizing our full potential. Optimal mental health means living your best life.”

Irwin received her ADN from Western Iowa Tech, her BSN from the University of Wisconsin, and her MSN from Allen College. She then attended Briar Cliff University for a postgraduate certificate as a Psychiatric Mental Health Nurse Practitioner.

Call (712) 655-8100 to schedule an appointment with Irwin. Provider referrals are recommended.

If you need additional mental health information, education, or would like to discuss support, please contact your primary care physician at (712) 655-2072. For those 65 and older, call Senior Life Solutions at (712) 655-8262. Or call the Manning Recovery Center at (712) 655-2300 and talk to a professional.

Jill Arp Makes Community-Wide Impact

Jill Arp

At MRHC, one healthcare professional stands out for her dedication, versatility, and commitment to the well-being of both patients and the community. Jill Arp is a nurse whose journey into healthcare began with a passion for caring for others during college as a Certified Nursing Assistant (CNA). Today, she wears multiple hats at MRHC, demonstrating resilience and adaptability, especially during the challenges posed by the COVID-19 pandemic.

“When I worked as a CNA in college, I enjoyed taking care of people and getting to know them. At that point, I changed my college major from elementary education to nursing,” shared Arp, RN, BSN. A pivotal decision that would set the stage for a fulfilling career dedicated to serving others’ health needs.

As the Infection Preventionist, Employee Health Nurse, Disaster Preparedness Coordinator, and Safety and Security Officer, Arp has no shortage of responsibilities at MRHC. Additionally, being a nurse allows her to contribute directly to patient care in different departments as needed. Her work in these pivotal roles not only makes a difference in ensuring patient and staff health and safety, but she also makes a difference community-wide.

“Jill is a compassionate nurse who views patient care on a community level, offering important services to our local businesses to help keep their employees well,” said Chief Nursing Officer, Michelle Andersen, RN, BSN. “Jill’s community leadership in her infection control role was especially instrumental throughout the recent pandemic.”

The onset of the COVID-19 pandemic brought unprecedented challenges for healthcare institutions worldwide, and MRHC was no exception. Arp played a crucial role in guiding MRHC’s response to the pandemic, collaborating with state and local authorities, and ensuring the safety of both patients and staff. Her efforts included extensive education, coordination of vaccination clinics, and participation in regional healthcare coalitions, highlighting her leadership and dedication during times of crisis.

“The pandemic was very challenging; it was like nothing I’ve ever had to deal with before,” Arp reflected. “There was a lot of collaboration with many different people. We experienced so much change, and our staff accepted it all with grace. They were all willing to help other departments, do different jobs, and step out of their comfort zones. Not only during the pandemic, but on a daily basis. I am proud of our staff and how they took care of our patients and found ways to make it all work.”

Collaborative efforts among Arp and other healthcare partners have continued to be instrumental in addressing community health needs. Arp works with Carroll County Public Health on various initiatives to address public health challenges, particularly in promoting preventive measures like flu vaccinations and regular health check-ups.

Arp attributes her ability to thrive in such a busy and demanding role to the supportive and flexibile work environment of MRHC. This allows her to balance her professional responsibilities with her family commitments, showcasing MRHC’s commitment to employee well-being.

“MRHC is a fun and great place to work, especially because of who is part of our team. From the environmental services staff to the doctors, everyone works well together for the best care of the patient,” said Arp. “MRHC is also flexible, and that’s what I need for my family.”

Through collaboration, flexibility, and a shared commitment to excellence, Arp and her colleagues at MRHC continue to make a positive impact on the health and well-being of Manning and its surrounding communities. If you are interested in joining this team of healthcare professionals and helping make a difference in the community, visit www.mrhcia.com/careers or call (712) 655-2072 for more information.

MRHC Wound Care Clinic Receives Dual Awards

wound care team

In 2023, the Wound Care Clinic at MRHC achieved a patient satisfaction rate of 98.7%, a wound healing rate of 100%, and successfully healed a total of 81 wounds throughout the year. In recognition of these achievements, MRHC is pleased to announce that the Wound Care Clinic is a dual recipient of RestorixHealth’s Clinical Distinction and Excellence in Patient Satisfaction Awards. Recipients of these awards meet or exceed national quality benchmarks over a set period of time.

“The Wound Care Clinic is proud to be recognized again for not only its dedication to healing but also its dedication to patient satisfaction,” said Dr. Thang Luong, M.D. “We are proud to be a recipient of awards that recognize our staff’s hard work and dedication.”

RestorixHealth’s Clinical Distinction Award recognizes wound centers that have demonstrated exceptional success by meeting or exceeding national healing benchmarks, including a 90% healing rate. The Excellence in Patient Satisfaction Award recognizes wound centers that have demonstrated superior performance in overall patient satisfaction by meeting or exceeding a national patient satisfaction benchmark of 96%. The MRHC Wound Care Clinic has now received this dual award five times in addition to a Center of Excellence award in 2019.

The Wound Care Clinic is dedicated to optimizing outcomes and preventing lower limb loss in patients with non-healing wounds. The approach to wound care is aggressive and comprehensive, coordinating traditional and advanced therapies and techniques that are proven to reduce healing time and improve healing rates.

Manning’s clinic is staffed by Dr. Thang Luong, Kendra Tiefenthaler, RN, and supported by Elaine Macumber, RN, and Crisentia Blazek, RN, BSN. Integrating a team of wound care professionals optimizes patient care, while offering the most advanced healing options for hard-to-heal wounds.

The MRHC Wound Care Clinic is held every Thursday. For more information about treatment plans or to schedule an appointment, please call 712-655-8100.

About RestorixHealth

Committed to excellence in wound care, RestorixHealth is the wound care solutions company providing programs, services, products, and education across the care continuum. From developing and operating wound centers in partnership with hospitals, through supporting long-term care facilities with education and supplies, to providing in-home care, RestorixHealth’s solutions increase access to care, reduce hospital admissions, lower or avoid direct care costs, and most importantly, improve patient outcomes and quality of life. For more information, visit www.RestorixHealth.com.

wound care

Medicare Information Seminars at MRHC in 2024

Nancy Danner

Where can I go to find answers about Medicare prescription drug plans? What is a Medicare Advantage plan? I’m new to Medicare, how do I know what plan is right for me?

MRHC will be hosting free “Welcome to Medicare” seminars throughout the year on March 26th, May 28th, July 30th, September 24th, and November 26th from 7-9pm for anyone interested in learning more about Medicare.

These seminars, offered by MRHC and the State of Iowa’s Senior Health Insurance Information Program (SHIIP), a free and confidential service, will cover Medicare Parts A & B benefits, Prescription Drug Benefits (Part D), Medicare Advantage Plans, Medicare supplement insurance, and share tips to help individuals identify Medicare fraud, errors, and abuse.

Interested individuals must call (712) 655-2072 one week prior to the seminar to register. Attendees should enter through the Emergency entrance and follow the posted signs.

Nancy Danner

Even if you do not yet qualify for Medicare, MRHC’s volunteer SHIIP Counselor, Nancy Danner, recommends that “the best time to start getting information is before you actually need it, so I advise thinking about it at least 6-12 months before someone turns 65 years old.”

Danner is also available every Wednesday at MRHC to meet with individuals by appointment. She can provide information to aid in Medicare decision-making and answer questions related to Medicare itself, benefits, plan options, claims, and how to guard against becoming a victim of Medicare fraud. She will not provide recommendations for plans or agents but can answer questions and provide impartial information to help individuals make educated decisions and assist people who have a limited income. Click here to learn more.

Anyone interested in making an appointment with Danner can email shiip.counselor@mrhcia.com or call MRHC at 712-655-2072. If a client is only wishing to talk on the phone, they may leave their phone number and Danner will return their call.